Manager Customer Insights jobs at United Bank Limited (UBL) 2023

@ United Bank Limited (UBL)

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🎓 Bachelor Degree

🌏 Apply Online

🏦 Banking Jobs

📍 Pakistan

Description:

United Bank Limited (UBL) needs the services of Manager Customer Insights. The job details are:

Key Responsibilities:
• Utilize bank's customer data and other research methods to gain a thorough understanding of customer's demographic information, transactional behavior and their relationship with the bank
• Serve as the primary point of contact for all consumer research initiatives, managing projects from start to finish
• Analyze customer's telco and social behavior. Gain insights into how customers engage with technology and social media channels
• Create multiple personas based on diverse customer characteristics. Identify similarities among personas and cluster them into target segments with similar behaviors and banking needs
• Develop deep dive decks to explain customer behaviors and trends. Conduct in-depth data analysis to determine unique selling points and offerings for each clustered persona
• Provide actionable insights to enhance customer retention and strengthen relationships with the bank
• Collaborate with cross-functional teams to ensure that consumer insights are integrated into all aspects of the product development process
• Evaluate the existing product offerings to assess its alignment with customer personas and needs. Recommend how each product addresses customer requirements and propose improvements or transformations.

Qualification:

• Bachelor's Degree in Data Sciences/Communication & Design/Finance from any HEC-recognized Institute
• Five years working experience in Banking/Telco/Fintech
• Strategic and Analytical Thinking
• Quantitative Analysis and Qualitative Research

Employment Type:

• This job offered by United Bank Limited (UBL) is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More
  

Applications begins on:

• The interested candidates/ job seekers can apply for the post of Manager Customer Insights at United Bank Limited (UBL) from November 13, 2023

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Last Date to Apply:

• The last date to apply for the post of Manager Customer Insights at United Bank Limited (UBL) is November 27, 2023.

How To Apply:

• Apply online on given link below.

Submit your application:

Start your new career with just one click! Apply online for this exciting opportunity.

• Apply online for Manager Customer Insights (United Bank Limited (UBL))

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