IT Helpdesk Analyst jobs at United Bank Limited (UBL) 2024

@ United Bank Limited (UBL)

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Job Industry:

Private

Job Type:

Full-time

Experience Level:

Mid Level

Submissions begins on:

2024-02-13

Job Posted at:

2024-02-17 11:57:56

Submission Deadline:

2024-02-26

Disable Quota:

Not Mentioned

Female Quota:

Not Mentioned

Minority Quota:

Not Mentioned

Age Limit:

N/A

Eligiblity/ Qualifications:

Place(s) of Posting:

Karachi

Location Type:

Physical / On-site

Applicant Location:

Pakistan (Country)

Country of Appointment:

Pakistan

Employer details:

United Bank Limited (UBL)

Employer Contact Email:

customer.services@ubl.com.pk

Employer Contact Phone:

+92 21 32446949

Employer Address:

Contact Center & Customer Care,
1st Floor, UBL Warehouse Building,
Mai Kolachi Road, Karachi.

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Description:

United Bank Limited (UBL) has announced job vacancy of IT Helpdesk Analyst at Karachi.

The job responsibilities of IT Helpdesk Analyst at United Bank Limited (UBL) are:
• Assist in setting up and provisioning new user accounts on the VDI infrastructure, including Citrix, FSlogix, Nutanix, and Microsoft components.
• Manage user access permissions across the environment (Nutanix Files), ensuring that users have appropriate access to resources and applications.
• Provide initial troubleshooting support for common user issues related to connectivity, login problems, and application access to the environment.
• Help users with basic configuration settings for their sessions, including desktop preferences and application settings.
• Monitor the performance of the VDI environment, identifying and addressing resource bottlenecks or performance issues that may impact the user experience.
• Assist in managing and maintaining virtual desktop pools, which may involve creating, updating, and deleting desktop pools as needed.
• Troubleshoot application access issues within the (Fslogix App Masking) environment, including problems related to application publishing, delivery groups, and application compatibility.
• Assist in compliance-related activities, such as auditing and access reviews, to meet regulatory requirements and security standards.
• Execute all tasks following the ISO 27001 framework

Qualification:

• Bachelor's Degree in the relevant field from any HEC-recognized university
• 4-5 years of experience in this capacity
• Experience in Virtual Desktop Infrastructure (VDI) will be a plus
• Excellent communication and presentation skills

Employment Type:

This job offered by United Bank Limited (UBL) is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More

Applications begins on:

The interested candidates/ job seekers can apply for the post of IT Helpdesk Analyst at United Bank Limited (UBL) from February 13, 2024

Last Date to Apply:

The last date to apply for the post of IT Helpdesk Analyst at United Bank Limited (UBL) is February 26, 2024.

How To Apply:

• Apply online on given link below.

Submit your application:

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Tags: Regular, UBL, VDI

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Frequently Asked Questions (FAQs)

Q: What are the job responsibilities of IT Helpdesk Analyst at United Bank Limited (UBL)?

A: The job responsibilities of IT Helpdesk Analyst at United Bank Limited (UBL) are:
• Assist in setting up and provisioning new user accounts on the VDI infrastructure, including Citrix, FSlogix, Nutanix, and Microsoft components.
• Manage user access permissions across the environment (Nutanix Files), ensuring that users have appropriate access to resources and applications.
• Provide initial troubleshooting support for common user issues related to connectivity, login problems, and application access to the environment.
• Help users with basic configuration settings for their sessions, including desktop preferences and application settings.
• Monitor the performance of the VDI environment, identifying and addressing resource bottlenecks or performance issues that may impact the user experience.
• Assist in managing and maintaining virtual desktop pools, which may involve creating, updating, and deleting desktop pools as needed.
• Troubleshoot application access issues within the (Fslogix App Masking) environment, including problems related to application publishing, delivery groups, and application compatibility.
• Assist in compliance-related activities, such as auditing and access reviews, to meet regulatory requirements and security standards.
• Execute all tasks following the ISO 27001 framework