IT Helpdesk Analyst jobs at United Bank Limited (UBL) 2024

@ United Bank Limited (UBL)


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Job Industry:
Private
Job Type:
Full-time
Experience Level:
Mid Level
Submissions begins on:
2024-02-13
Job Posted at:
2024-02-17 11:57:56
Submission Deadline:
2024-02-26
Disable Quota:
Not Mentioned
Female Quota:
Not Mentioned
Minority Quota:
Not Mentioned
Age Limit:
N/A
Eligiblity/ Qualifications:
Place(s) of Posting:
Location Type:
Physical / On-site
Applicant Location:
Pakistan (Country)
Country of Appointment:
Employer details:
Employer Contact Email:
Employer Contact Phone:
+92 21 32446949
Employer Address:
Contact Center & Customer Care,
1st Floor, UBL Warehouse Building,
Mai Kolachi Road, Karachi.
Other Jobs from United Bank Limited (UBL):
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Description:

United Bank Limited (UBL) has announced job vacancy of IT Helpdesk Analyst at Karachi.

The job responsibilities of IT Helpdesk Analyst at United Bank Limited (UBL) are:
• Assist in setting up and provisioning new user accounts on the VDI infrastructure, including Citrix, FSlogix, Nutanix, and Microsoft components.
• Manage user access permissions across the environment (Nutanix Files), ensuring that users have appropriate access to resources and applications.
• Provide initial troubleshooting support for common user issues related to connectivity, login problems, and application access to the environment.
• Help users with basic configuration settings for their sessions, including desktop preferences and application settings.
• Monitor the performance of the VDI environment, identifying and addressing resource bottlenecks or performance issues that may impact the user experience.
• Assist in managing and maintaining virtual desktop pools, which may involve creating, updating, and deleting desktop pools as needed.
• Troubleshoot application access issues within the (Fslogix App Masking) environment, including problems related to application publishing, delivery groups, and application compatibility.
• Assist in compliance-related activities, such as auditing and access reviews, to meet regulatory requirements and security standards.
• Execute all tasks following the ISO 27001 framework

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Qualification:

• Bachelor's Degree in the relevant field from any HEC-recognized university
• 4-5 years of experience in this capacity
• Experience in Virtual Desktop Infrastructure (VDI) will be a plus
• Excellent communication and presentation skills


Employment Type:

  • This job offered by United Bank Limited (UBL) is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More

  • Applications begins on:

  • The interested candidates/ job seekers can apply for the post of IT Helpdesk Analyst at United Bank Limited (UBL) from February 13, 2024
  • .


    Last Date to Apply:

  • The last date to apply for the post of IT Helpdesk Analyst at United Bank Limited (UBL) is February 26, 2024.

  • How To Apply:

    • Apply online on given link below.


    Submit your application:

    Start your new career with just one click! Apply online for this exciting opportunity.

  • Apply online for IT Helpdesk Analyst (United Bank Limited (UBL))


  • Tags: Regular, UBL, VDI


    Frequently Asked Questions (FAQs)

    Q: What are the job responsibilities of IT Helpdesk Analyst at United Bank Limited (UBL)?
    A: The job responsibilities of IT Helpdesk Analyst at United Bank Limited (UBL) are: \n• Assist in setting up and provisioning new user accounts on the VDI infrastructure, including Citrix, FSlogix, Nutanix, and Microsoft components.\n• Manage user access permissions across the environment (Nutanix Files), ensuring that users have appropriate access to resources and applications.\n• Provide initial troubleshooting support for common user issues related to connectivity, login problems, and application access to the environment.\n• Help users with basic configuration settings for their sessions, including desktop preferences and application settings.\n• Monitor the performance of the VDI environment, identifying and addressing resource bottlenecks or performance issues that may impact the user experience.\n• Assist in managing and maintaining virtual desktop pools, which may involve creating, updating, and deleting desktop pools as needed.\n• Troubleshoot application access issues within the (Fslogix App Masking) environment, including problems related to application publishing, delivery groups, and application compatibility.\n• Assist in compliance-related activities, such as auditing and access reviews, to meet regulatory requirements and security standards.\n• Execute all tasks following the ISO 27001 framework
     

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