Service Partner jobs at United Bank Limited (UBL) 2024

@ United Bank Limited (UBL)


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🚩 No. of Posts: 200


Job Industry:
Private
Job Type:
Full-time
Experience Level:
Entry Level
Submissions begins on:
2024-03-19
Job Posted at:
2024-03-25 19:33:27
Submission Deadline:
2024-04-05
Disable Quota:
Not Mentioned
Female Quota:
Not Mentioned
Minority Quota:
Not Mentioned
Age Limit:
N/A
Eligiblity/ Qualifications:
Location Type:
Physical / On-site
Applicant Location:
Pakistan (Country)
Country of Appointment:
Employer details:
Employer Contact Email:
Employer Contact Phone:
+92 21 32446949
Employer Address:
Contact Center & Customer Care,
1st Floor, UBL Warehouse Building,
Mai Kolachi Road, Karachi.
Other Jobs from United Bank Limited (UBL):

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Description:

United Bank Limited (UBL) has announced job vacancy of Service Partner at Multiple Cities.

The job responsibilities of Service Partner at United Bank Limited (UBL) are:
Reporting to the Regional Quality Manager (RQM), the Service Partner will visit branches, prepare Service Health Check Reports, gather data, identify areas of improvement, conduct and prepare service plans at a branch level.
• Visit at least 4 to 5 branches per day and conduct health check reviews, circulate the reports, and follow up.
• Log all issues in the Issue Tracker report and follow up with concerned stake holders on resolution.
• Work with the branch team to improve service results and help them wherever required to resolve their issues.
• Facilitate Branch/ District/ Region level service meetings.
• Assist in implementation of Training for field staff bearing Service Clinics and MSP, CSS Road shows
• Work closely with the Regional Service Quality Manager in implementation of all service initiatives within the District/ Region.
• Maintenance of various types of MIS reports for District/ Regional consumption, escalations to Senior Management roles as well as for HO Research team.

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Qualification:

Minimum Qualifications:
Graduate/Post Graduate Degree

Minimum Experience:
2-3 years of Banking/Customer Service

Job Specific Skills:
Good communication and soft skills, training skills

Behavioral Skills:
Customer Centric approach, proactive behavior for consistent and aggressive follow up.


Employment Type:

  • This job offered by United Bank Limited (UBL) is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More

  • Applications begins on:

  • The interested candidates/ job seekers can apply for the post of Service Partner at United Bank Limited (UBL) from March 19, 2024
  • .


    Last Date to Apply:

  • The last date to apply for the post of Service Partner at United Bank Limited (UBL) is April 05, 2024.

  • How To Apply:

    • Apply online on given link below.


    Submit your application:

    Start your new career with just one click! Apply online for this exciting opportunity.

  • Apply online for Service Partner (United Bank Limited (UBL))


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    Tags: Banking Job, Banking Jobs, Regular, Research, UBL


    Frequently Asked Questions (FAQs)

    Q: What are the Job Responsibilities of Service Partner at United Bank Limited (UBL)?
    A: The Job Responsibilities of Service Partner at United Bank Limited (UBL) are:
      Reporting to the Regional Quality Manager (RQM), the Service Partner will visit branches, prepare Service Health Check Reports, gather data, identify areas of improvement, conduct and prepare service plans at a branch level.
    • Visit at least 4 to 5 branches per day and conduct health check reviews, circulate the reports, and follow up.
    • Log all issues in the Issue Tracker report and follow up with concerned stake holders on resolution.
    • Work with the branch team to improve service results and help them wherever required to resolve their issues.
    • Facilitate Branch/ District/ Region level service meetings.
    • Assist in implementation of Training for field staff bearing Service Clinics and MSP, CSS Road shows 
    • Work closely with the Regional Service Quality Manager in implementation of all service initiatives within the District/ Region.
    • Maintenance of various types of MIS reports for District/ Regional consumption, escalations to Senior Management roles as well as for HO Research team.
     

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