Customer Care Officer - Bahrain / Qatar Campaign jobs at United Bank Limited (UBL) 2024

@ United Bank Limited (UBL)

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Job Industry:

Private

Job Type:

Full-time

Experience Level:

Senior Level

Submissions begins on:

2024-09-19

Job Posted at:

2024-09-19 07:04:58

Submission Deadline:

2024-09-25

Disable Quota:

Not Mentioned

Female Quota:

Not Mentioned

Minority Quota:

Not Mentioned

Age Limit:

N/A

Eligiblity/ Qualifications:

Bachelor

BCom

Certification (Arabic Language )

Location Type:

Physical / On-site

Applicant Location:

Pakistan (Country)

Country of Appointment:

Pakistan

Employer details:

United Bank Limited (UBL)

Employer Contact Email:

customer.services@ubl.com.pk

Employer Contact Phone:

+92 21 32446949

Employer Address:

Contact Center & Customer Care,
1st Floor, UBL Warehouse Building,
Mai Kolachi Road, Karachi.

Other Jobs from United Bank Limited (UBL):

Description:

United Bank Limited (UBL) has announced job vacancy of Customer Care Officer - Bahrain / Qatar Campaign at Karachi.

The job responsibilities of Customer Care Officer - Bahrain / Qatar Campaign at United Bank Limited (UBL) are:
Key Responsibilities: We are seeking a dynamic and skilled Customer Care Officer to join our team. The ideal candidate will be a fluent Arabic speaker with a strong commitment to providing excellent customer service. You will play a key role in handling customer inquiries, resolving issues, and ensuring a positive experience for our clients. Key Responsibilities: - Respond to customer inquiries and provide solutions in a timely and efficient manner. - Address and resolve customer complaints with professionalism and empathy. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with team members and other departments to ensure customer satisfaction. - Follow up with customers to ensure their issues have been resolved to their satisfaction. - Stay up-to-date with product knowledge and company policies to effectively assist customers.

Qualification:

• - Fluent in Arabic (both spoken and written) is essential.
- Should be a Graduate.
- Previous experience in a customer service role is preferred.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations with tact and professionalism.
- Proficiency in using customer service software and Microsoft Office applications.
- Excellent problem-solving skills and attention to detail.

Experience:
• 1 - 2 Year

Employment Type:

This job offered by United Bank Limited (UBL) is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More

Applications begins on:

The interested candidates/ job seekers can apply for the post of Customer Care Officer - Bahrain / Qatar Campaign at United Bank Limited (UBL) from September 19, 2024

Last Date to Apply:

The last date to apply for the post of Customer Care Officer - Bahrain / Qatar Campaign at United Bank Limited (UBL) is September 25, 2024.

How To Apply:

• Apply online on given link below.

Submit your application:

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Tags: Banking Job, Customer Service, Full-time

Apply for Customer Care Officer - Bahrain / Qatar Campaign at United Bank Limited (UBL)

Frequently Asked Questions (FAQs)

Q: What are the Job Responsibilities of Customer Care Officer - Bahrain / Qatar Campaign at United Bank Limited (UBL)?

A: The Job Responsibilities of Customer Care Officer - Bahrain / Qatar Campaign at United Bank Limited (UBL) are:
We are seeking a dynamic and skilled Customer Care Officer to join our team. The ideal candidate will be a fluent Arabic speaker with a strong commitment to providing excellent customer service. You will play a key role in handling customer inquiries, resolving issues, and ensuring a positive experience for our clients. - Respond to customer inquiries and provide solutions in a timely and efficient manner. - Address and resolve customer complaints with professionalism and empathy. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with team members and other departments to ensure customer satisfaction. - Follow up with customers to ensure their issues have been resolved to their satisfaction. - Stay up-to-date with product knowledge and company policies to effectively assist customers.