Job Overview
Role: Payroll Associate (Later Shift). Department: Customer/Technical Support. Location: Varna,Bulgaria. Employment Type: Regular. Work Style: hybrid.
Eligibility / Qualification Required:
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Overview
We are seeking a detail-oriented and motivated Global Payroll Associate to join our growing Global Payroll team supporting clients across the Canada region. This role is ideal for an early-career professional who enjoys working with data, solving problems, and collaborating with stakeholders in a fast-paced international environment.
As a Global Payroll Associate, you will support the accurate and timely delivery of payroll services across multiple countries, ensuring compliance with local regulations and company standards. You will work closely with internal teams, payroll partners, and clients to validate payroll data, resolve issues, and contribute to a high-quality payroll experience.
This is an exciting opportunity to build expertise in global payroll operations while developing your career within a collaborative and rapidly growing organization.
No prior Canada payroll experience is required. Comprehensive training will be provided to help you develop expertise in payroll processes, compliance requirements, and country-specific regulations across the Canada region.
Shift: 14:00 - 22:30, Monday - Friday; Hybrid role
Key Responsibilities
- Support the accurate and timely processing of payrolls across multiple countries within the Canada region.
- Review, validate, and reconcile payroll data to ensure completeness and accuracy.
- Collaborate with internal stakeholders, payroll partners, and clients to collect and verify payroll inputs.
- Perform payroll audits, quality assurance checks, and variance analysis to identify and resolve discrepancies.
- Assist in resolving payroll-related queries and issues from clients, employees, and internal teams.
- Maintain payroll records and documentation in accordance with company policies and compliance requirements.
- Monitor payroll processing timelines and support the achievement of service level agreements (SLAs).
- Stay informed of changes in payroll legislation, tax regulations, and employment laws across assigned countries.
- Escalate payroll risks, compliance concerns, and operational issues when appropriate.
- Contribute to process improvement initiatives that enhance efficiency, accuracy, and client satisfaction.
- Build effective working relationships with internal teams and external stakeholders to support successful payroll delivery.
Qualifications & Experience Required
- Bachelor's degree or equivalent experience in Business, Finance, Accounting, Human Resources, Languages, or a related field.
- 0–3 years of professional experience in a data-driven, operational, customer service, finance, administrative, or shared services environment.
- Strong analytical and problem-solving skills with the ability to investigate issues and identify solutions.
- Excellent attention to detail and commitment to accuracy.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Effective communication and relationship-building skills.
- Proficiency in Microsoft Excel and other business productivity tools.
- A proactive attitude with a strong willingness to learn and develop in a fast-paced, global organization.
Preferred
- Exposure to payroll, HR, finance, shared services, or customer operations environments.
- Experience working with international clients or multicultural teams.
- Experience working with data analysis, reporting, or process-driven operations.
The ideal candidate will be:
- Curious and eager to learn about global payroll and compliance requirements.
- Detail-oriented and committed to delivering high-quality work.
- Analytical, with a passion for solving problems and improving processes.
- Comfortable working with data and identifying trends or discrepancies.
- Collaborative and adaptable in a dynamic, team-oriented environment.
- Customer-focused, with a commitment to delivering an exceptional service experience.
- Motivated to grow their career within global payroll and workforce management.
Why Join Us?
- Gain exposure to global payroll operations across the Canada region.
- Develop specialized knowledge in payroll, compliance, and workforce management.
- Work in a collaborative, supportive, and international environment.
- Access opportunities for learning, development, and career growth.
- Contribute to a fast-growing organization delivering innovative payroll solutions to clients around the world.
Benefits:
- 25 to 28 days of annual leave;
- Medical coverage provided by Bulstrad for you and your dependents;
- Life, AD&D, Disability & critical illness coverage provided by DZI;
- Meal vouchers provided by Edenred – EUR 95 per month;
- Employee Assistance Programs available 24/7;
- Global Tuition Reimbursement program – up to EUR 3 425 per year;
- Fertility support – up to EUR 6 525 per year;
- Adoption assistance;
- Business travel insurance;
- U choose program – EUR 275 every quarter to be spent on eligible items.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
The pay range for this position is €13 100 to €15 000 gross per year. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
How to Apply:
Apply online through the official UKG careers portal.
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