Home / Jobs / Four Seasons Hotel, China / Guest Service Intern 宾客æå¡å®ä¹ ç Guest Service Intern 宾客æå¡å®ä¹ ç Four Seasons Hotel, China Beijing Job Alert Share Apply with assistance We submit your application, review your CV, and handle the paperwork. From PKR 500. Login How it works → Job OverviewRole: Guest Service Intern 宾客æå¡å®ä¹ ç. Category: Culinary. Location: Four Seasons Beijing Beijing Beijing China.Eligibility / Qualification Required:About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beijingâs most dynamic business and residential area â the Liangma area of CBD (Central Business District) in northeastern Chaoyang. Four Seasons Hotel Beijing is minutes from the 798 Art District, Third Diplomatic Precinct and Sanlitun entertainment area. Chinese tradition meets modern comfort and style in this calming 5-star sanctuary of refinement, style and highly personalised service by sanctuary of refinement, style and highly personalised service by the worldâs leading luxury hotel brand. Four Seasons showcases a landmark, exclusive address that beats to the pulse of Chinaâs compelling landmark, exclusive address that beats to the pulse of Chinaâs compelling capital. It unites like-minded sophisticates from East and West, and connects them to the best of Beijingâs culture, prestige and vitality. Exuding all the warmth and flair of its surroundings, the Hotel is a welcoming enclave that instills a sense of pride and belonging. Two signature restaurants, a world-class spa and the cityâs finest event space offer an ease and elevation of service and comfort that is uniquely Four Seasons, beating to the pulse, prestige and vitality of Chinaâs cultural heart. About the role The Four Seasons Hotel Beijing is looking for Intern who shares a passion for excellence and who infuse enthusiasm into everything they do. Working in Guest Service, Intern reports to Guest Service Supervisor. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: ·Commitment to supportive teamwork and open communication ·Responsibility for ongoing enhancement of their skills and performance ·Recognition of personal accountability for their own actions and the outcomes of those actions ·An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Beijing provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazineâs 100 Best Companies to work for since 1998. What you will do å·¥ä½èè´£ 1. Delivers the brand promise and provide exceptional guest service at all times. ç¡®ä¿éµå¾ªåçæ¿è¯ºå¹¶å§ç»æä¾ä¼å¼ç对客æå¡ã 2. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, Feedback guestsâ complaints to Assistant Manager/Duty Manager immediately. 礼è²å¹¶ææå°å¤ç客人ååå·¥çæè¯æ询é®ï¼å°å®¢äººæè¯ç«å³æ±æ¥è³å©çç»çæå¼çç»çã 3. Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. ç¡®ä¿æå¡ç¬¦ååçæ åçåºæ¬è¦æ±ï¼éæ¶æä¾æ´å¤å¯ä¾éæ©çåçæå¡ã 4. Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. 确认é¢æµå离åºç详ç»ä¿¡æ¯ï¼å¹¶æä¾è¡æåè¿è¾ä»¥å客人çè¦æ±çå ¶ä»æå¡ ã 5. Delivers and picks up guest baggage as assigned by GRO - Concierge. å®æè¿éåæ¿åç±ç¤¼å®¾é¨æåé çè¡æã What you bring ä»»èæ¡ä»¶ 1. College graduate or Certificate in Hotel Management 大å¦æ¯ä¸æåæé åºç®¡çæ¯ä¸è¯ä¹¦ 2. Had experience in Guest Services Operations æ宾客æå¡é¨å·¥ä½ç»éª 3. Intermediate English ability ä¸çè±è¯æ°´å¹³ What we offer 享æç¦å© ⢠Competitive Salary, wages, and a comprehensive benefits package å ·æç«äºåçèªèµå¾ éåå ¨é¢çç¦å© ⢠Excellent Training and Development opportunities ä¼è´¨çå¹è®ä¸åå±æºä¼ ⢠Complimentary Accommodation at other Four Seasons Hotels and Resort å¯å è´¹å ¥ä½å ¶ä»åå£é åºå度åæ ⢠Complimentary Dry Cleaning for Employee Uniforms åå·¥å¶æå 费干æ´æå¡ â¢ Complimentary Employee Meals. å è´¹åå·¥é¤ â¢ Various staff activities and celebrations including birthday leave. åç±»å工活å¨ååºç¥ç¦å©ï¼å«çæ¥ Schedule & Hours å·¥ä½æ¶é´ ⢠40 working hours per week æ¯å¨å·¥ä½ 40 å°æ¶ ⢠Willing to take flexible shifts arrangement based on work requirements æ¿ææ ¹æ®å·¥ä½éæ±æ¥åçµæ´»çæçå®æ Learn more about what it is like to work at Four Seasons â Visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://job.veryeast.cn/1154097 WeChat: å京åå£äººæé¨ /VE Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.How to Apply:Apply online through the official Four Seasons Workday page.Apply Now Attachments fourseasons.wd3.myworkdayjobs.com Apply for this job China Culinary Guest Service Intern 宾客æå¡å®ä¹ ç Four Seasons Hotel China Beijing Share: Related jobs you may like F&B Supervisor Four Seasons Hotel, China Beijing 4 hours ago Junior Captain - All Day Dining Four Seasons Hotel, China Dalian 4 hours ago Room Attendant Four Seasons Hotel, China Shenzhen 4 hours ago Executive Pastry Chef Four Seasons Hotel, Japan Chiyoda-ku 4 hours ago Banquet Chef Four Seasons Hotel, United States Kailua-Kona 4 hours ago Chef de Partie ( Sushi Specialist ) Four Seasons Hotel, Seychelles Deroches Island 4 hours ago