Job Overview
Role: FOO Restaurant Supervisor. Category: Food and Beverage. Location: Four Seasons Shenzhen Shenzhen Guangdong China.
Eligibility / Qualification Required:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel Shenzhen is ideally located in the heart of the commercial district of Futian, across the Shenzhen Conference & Exhibition Center and a short walk from the Civic Center which houses the cityâs Municipal Hall and Museum as well as near the famed Shenzhen Concert Hall and Library. The Hotel is surrounded by 3 modern shopping malls and is a few steps away from the subway metro station and 10-minute drive to 2 Hong Kong borders of Huanggang and Futian. Built along contemporary lines, the Hotel features 266 rooms inclusive of 32 suites, a Club Lounge, Business Centre, 4 food and beverage outlets, and a grand ballroom with 5 other function venues plus a unique outdoor multilevel Terraces. About the role Direct staff and serve guest needs by providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods while ensuring guest satisfaction. Assist managers to maintain normal operations. å ·å¤ä¸ä¸çé¤é¥®é æ°´ç¥è¯åæ£ç¡®çæä½ç¨åºï¼æ导åå·¥ï¼æå¡é¡¾å®¢ï¼ç¡®ä¿é¡¾å®¢ç满æãåå©ç»çç»´æé¨é¨æ£å¸¸è¿è¥ã What you will do The ability to offer guests an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.æ ¹æ®åå£é åºçæå¡æ åï¼å顾客æä¾é«åè´¨ï¼ä¸ä¸ï¼å好çæå¡ä½¿é¡¾å®¢æä¸ä¸ªå¿«ä¹çå°±é¤ç»åã The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved.满足顾客çéæ±ï¼å¤çé®é¢ï¼åæ¶æ¥åç»çååä¹å¤ççæ¹æ³ã The ability to participate in each meal service, knowing how to set up for breakfast, lunch and dinner. All menu items and preparation and service standards for all items. è½å¤åä¸å°æ¯ä¸ªæ¶æ®µçé¤é¥®æå¡ä¸å»ï¼ç¥éå¦ä½å¸ç½®æ©é¤ï¼åé¤ååé¤ãåæ¶æ ¹æ®æå¡æ åï¼å好åå¤å·¥ä½ã Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. åå°æå身åï¼æ¢æ顾客ç满æ度ï¼ç»äºæ°å½ç建议ï¼å¯¹é¡¾å®¢çè¦æ±å顾èååºè¿ éåççåå¤ã What you bring One to two years previous experience in a line, supervisory or senior server position in F&B. ä¸å°æ¼ä¸¤å¹´æå¡åæé«çº§æå¡åç»éªã An outgoing personality and a can-do approach to an assigned task. æ§æ ¼å¤åï¼è½ç§¯æ主å¨å°å®æä»»å¡ã Background in Luxury Resort and Hotel considered an asset. æ豪å度åæåé åºå·¥ä½èæ¯è ä¼å èèã What we offer: Competitive Salary, wages, and a comprehensive benefits package. å ·æç«äºåçèªé ¬ãå·¥èµåå ¨é¢çç¦å©å¾ é Excellent Training and Development opportunities. ä¼ç§çå¹è®ååå±æºä¼ Complimentary Accommodation at other Four Seasons Hotels and Resort. å ¨çä»»ä½åå£é åºçåå·¥ææ£ Complimentary Dry Cleaning for Employee Uniforms. å 费干æ´åå·¥å¶æ Complimentary Employee Meals. å è´¹åå·¥é¤ Complimentary Employee Dormitory. å è´¹å工宿è Complimentary Employee Shuttle Bus. å è´¹åå·¥ç车 Schedule & Hours: Forty hours over a five day period; scheduled days and times may vary based on need. 5天å å·¥ä½40å°æ¶ï¼è®¡åçæ¥æåæ¶é´å¯è½ä¼æ ¹æ®éè¦èååã Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
How to Apply:
Apply online through the official Four Seasons Workday page.
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