Job Overview
Role: Housekeeping Manager. Category: Housekeeping and Laundry Services. Location: Four Seasons Hampshire Hook Hampshire United Kingdom.
Key Responsibilities:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout. About the role Weâre seeking an organised and detail-oriented Housekeeping Manager to join our team on a permanent basis. You will lead the housekeeping team to deliver exceptional cleanliness and presentation standards across all guest rooms and public areas. This role requires strong leadership, excellent attention to detail, and the ability to manage operations efficiently in a fast-paced hospitality environment. What you will do Oversee daily housekeeping operations, ensuring all guest rooms and public areas are maintained to the highest standards Lead, train, and motivate the housekeeping team to deliver consistent and exceptional service Conduct regular inspections of rooms and facilities to ensure cleanliness, presentation, and compliance with brand standards Manage staff schedules, rotas, and performance to ensure optimal productivity Coordinate with front office and maintenance teams to ensure seamless guest experiences Monitor stock levels of cleaning supplies and manage ordering and inventory control Handle guest requests and resolve any housekeeping-related issues promptly and professionally Ensure adherence to all health, safety, and hygiene standards What Youâll Bring Previous experience in housekeeping, with supervisory or management experience preferred Strong leadership and organisational skills with a hands-on approach Excellent attention to detail and commitment to high standards Ability to manage multiple priorities and remain calm under pressure Strong communication skills and the ability to work collaboratively across departments Flexibility to work shifts, including weekends and holidays as required Good level of physical fitness to support operational demands Benefits Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath) Employee travel programme BUPA dental health care Excellent Training and Career Development opportunities 28 days holiday per annum including bank holidays (increasing based on length of service) Group Personal Pension Plan upon completion of three monthsâ service Opportunities to build a successful career with global potential Access to Wagestream â a salary advance benefit WeCare Employee Well Being Platform Uniform and free meals on duty Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Eligibility / Qualification Required:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout. About the role Weâre seeking an organised and detail-oriented Housekeeping Manager to join our team on a permanent basis. You will lead the housekeeping team to deliver exceptional cleanliness and presentation standards across all guest rooms and public areas. This role requires strong leadership, excellent attention to detail, and the ability to manage operations efficiently in a fast-paced hospitality environment. What you will do Oversee daily housekeeping operations, ensuring all guest rooms and public areas are maintained to the highest standards Lead, train, and motivate the housekeeping team to deliver consistent and exceptional service Conduct regular inspections of rooms and facilities to ensure cleanliness, presentation, and compliance with brand standards Manage staff schedules, rotas, and performance to ensure optimal productivity Coordinate with front office and maintenance teams to ensure seamless guest experiences Monitor stock levels of cleaning supplies and manage ordering and inventory control Handle guest requests and resolve any housekeeping-related issues promptly and professionally Ensure adherence to all health, safety, and hygiene standards What Youâll Bring Previous experience in housekeeping, with supervisory or management experience preferred Strong leadership and organisational skills with a hands-on approach Excellent attention to detail and commitment to high standards Ability to manage multiple priorities and remain calm under pressure Strong communication skills and the ability to work collaboratively across departments Flexibility to work shifts, including weekends and holidays as required Good level of physical fitness to support operational demands Benefits Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath) Employee travel programme BUPA dental health care Excellent Training and Career Development opportunities 28 days holiday per annum including bank holidays (increasing based on length of service) Group Personal Pension Plan upon completion of three monthsâ service Opportunities to build a successful career with global potential Access to Wagestream â a salary advance benefit WeCare Employee Well Being Platform Uniform and free meals on duty Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
How to Apply:
Apply online through the official Four Seasons Workday page.
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