At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.
This Senior Associate position will focus on a number of aspects within the Government and Public Sector Transformation team, playing a key role in business development, strategy and research, design, implementation and delivery across a range of potential/existing business/institutional transformation, urban development, programme management, infrastructure services and resilience related projects across government and public sector entities. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. The role involves playing a key role in the Government, Public Sector and Infrastructure space across government entities/departments/cities, which may include projects relating to public infrastructure, water and sanitation, Just Energy Transition, Resilience, Climate, and the data/GIS agenda within the Government and Public Sector space. This will include research project and programme design and management, strategy execution and operations modelling and management, as well as the development of cross departmental (subject matter) solutions and coordination of planning and delivery. The Senior Associate will support on work within the team related to the above mentioned topics including project development/setup and budgeting, programme and project management, risk management and ensuring quality project delivery. This will also involve playing a key role in business development, engagement management and project delivery on government and public sector and urban development related topics, including working on responses to proposals, expressions of interest and requests for information, and the development of Thought Leadership in the Public Sector/Infrastructure, Data, programme design and programme management space. The role includes a support function within the team, working as a team member, development of marketing and communications, and supporting risk management.
Eligibility / Qualification Required:
Skills, knowledge, and experiences needed to lead and deliver value:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Experience required:
- Experience in the Public Sector, state-owned entities, cities, urban environment and infrastructure (preferably having experience in either: programme management, public utilities, climate/resilience, economics or data related experience in the public sector space).
- Based in South Africa (preferably Cape Town).
Qualifications / Certifications required:
- Bachelors degree in: Public Policy; Political Science; Programme /Project Management; Environmental Science; GIS; Economics; Data Science; Engineering; Engineering Asset Management Urban Development.
Skill sets required:
- Public Sector, Public Policy, Public Administration, Programme Management, Operations Management, Infrastructure, Public Utilities, AI and Data skills, working with data and insights into data and using AI tools, programme and project management, communications, leadership skills, strong research skills, people development and teaming skills, project design experience.
General Conditions:
Data protection notice:
By applying for this position, you consent to the collection, use, and storage of your personal information in accordance with PwC’s data protection policy. Your information will be used solely for recruitment purposes and will not be shared with third parties without your written consent.
Equal opportunity employer statement:
PwC is committed to transformation and employment equity, in alignment with the Employment Equity Act of South Africa. We strive to create a diverse and inclusive workplace that reflects the demographics of our country. Our goal is to foster an environment where all employees can thrive and contribute to our shared success.
- Travel Requirements: Up to 20%
- Available for Work Visa Sponsorship? No
How to Apply:
By applying for this position, you consent to the collection, use, and storage of your personal information in accordance with PwC’s data protection policy. Your information will be used solely for recruitment purposes and will not be shared with third parties without your written consent.
Please note: Specific application instructions (e.g., submission method, required documents, and application portal URL) were not explicitly provided in the job description. Applicants are advised to visit the PwC careers website or the original job posting for detailed application procedures.
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