Job Overview
Role: Assistant People and Culture Manager. Category: Other. Location: Four Seasons Tokyo - Marunouchi Chiyoda-ku Tokyo Japan.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Discover a true boutique experience at Four Seasons Hotel Tokyo at Marunouchi. Located within walking distance of Tokyo Station, this 57-key intimate urban retreat is at the heart of the city's vibrant pulse. Explore the nearby galleries and upscale boutiques in Ginza, or indulge in Tokyo's hidden gems, from sushi bars and speakeasies to exceptional izakayas and local cafes. The phenomenally talented, Chef Daniel Calvert, is at the helm of Maison Marunouchi and Michelin-starred Sézanne. The former is an elevated Parisian bistro, while the latter â listed on Asia's 50 Best Restaurants and The Worldâs 50 Best Restaurants â is the epitome of fine French dining yet regionally-inspired. Assistant People and Culture Managerã¨ãã¦ãPeople and Culture Managerããµãã¼ãããªããã人ææ¡ç¨ã人æè²æãå¾æ¥å¡ã¨ã³ã²ã¼ã¸ã¡ã³ããå´å管çãçµç¹éçºãªã©People and Cultureæ¥åå ¨è¬ãæ å½ããã ãã¾ãã ããã«å ¨ä½ã®çµç¹ååä¸ã¨å¾æ¥å¡ä½é¨ã®åä¸ãæ¨é²ãããã©ã¼ã·ã¼ãºã³ãºã®ã«ã«ãã£ã¼ã¨ãµã¼ãã¹åºæºãæ¯ããéè¦ãªãã¸ã·ã§ã³ã§ãã å°æ¥çã«ã¯People and Cultureé¨éã®ä¸æ ¸äººæã¨ãã¦æ´»èºããã ããã¨ãæå¾ ãã¦ãã¾ãã Reporting to the People & Culture Manager, the Assistant Manager supports all aspects of the People & Culture function including recruitment, employee relations, talent development, engagement, and HR operations. This role plays a critical part in strengthening organizational effectiveness and enhancing the employee experience while supporting the culture and service standards of Four Seasons. Key Responsibilities / 主ãªè·åå 容 Talent Acquisition & Development / æ¡ç¨ã»äººæéçº æ¡ç¨æ´»åã®ä¼ç»ã»éå¶ Plan and coordinate recruitment activities. æ¡ç¨ãã£ãã«ã®éæããã³åè£è ã¨ã®é¢ä¿æ§ç¯ Develop recruitment channels and build strong relationships with potential candidates. 人æè²æããã°ã©ã ã®ä¼ç»ã»æ¨é² Design and facilitate learning and development programs. ãµã¯ã»ãã·ã§ã³ãã©ã³ãã³ã°ã®æ¯æ´ Support succession planning initiatives across the hotel. å°æ¥ã®ãªã¼ãã¼åè£è²æ Identify and develop future leaders within the organization. Employee Relations / å¾æ¥å¡å¯¾å¿ã»å´å å¾æ¥å¡ç¸è«å¯¾å¿ Provide support and guidance to employees on workplace-related matters. å´åé¢é£èª²é¡ã¸ã®å¯¾å¿ Assist in addressing employee relations and labor-related issues. åé¡è§£æ±ºããã³é¢ä¿é¨éã¨ã®èª¿æ´ Facilitate problem resolution and collaborate with various departments. åããããè·å ´ç°å¢ã®æ§ç¯ Promote and maintain a positive and inclusive work environment. Team Leadership / ãã¼ã ãªã¼ãã¼ã·ãã People & Cultureãã¼ã ã®æ¥åæ¯æ´ Support the daily operations of the People & Culture team. ãã¼ã ã¡ã³ãã¼ã®ã³ã¼ãã³ã°ã¨è²æ Coach, mentor, and develop team members. ãã¼ã ãã¼ãã£ã³ã°ã®éå¶ Coordinate and facilitate team meetings. æ¥åæ¹åããã³å¹çåã®æ¨é² Drive continuous improvement and operational efficiency initiatives. Employee Engagement / å¾æ¥å¡ã¨ã³ã²ã¼ã¸ã¡ã³ã 社å ã¤ãã³ãã®ä¼ç»ã»éå¶ Plan and coordinate employee engagement events and activities. ç¦å©åçããã°ã©ã ã®ç®¡ç Support and administer employee welfare and wellness programs. å¾æ¥å¡æºè¶³åº¦åä¸æ½çã®ä¼ç»å®æ½ Develop and implement initiatives to enhance employee satisfaction and engagement. ããã«ã«ã«ãã£ã¼ã®é¸æ Promote and strengthen the Four Seasons culture throughout the hotel. Qualifications / å¿åè³æ ¼ Required Qualifications / å¿ é æ¡ä»¶ 大å¦åæ¥ã¾ãã¯åçã®è³æ ¼ Bachelor's degree or equivalent qualification. 人äºé¢é£æ¥åçµé¨ Experience in a Human Resources-related role. æ¥æ¬èªã»è±èªã«ããé«ãã³ãã¥ãã±ã¼ã·ã§ã³è½å Excellent verbal and written communication skills in both Japanese and English. é«ã責任æã¨ä¸»ä½æ§ Strong sense of ownership, accountability, and initiative. ãã¼ã ã¯ã¼ã¯ãéè¦ã§ããæ¹ Ability to work collaboratively and effectively within a team environment. Preferred Qualifications / æè¿æ¡ä»¶ ããã«æ¥ççµé¨ Experience in the hotel industry. ãã¹ãã¿ãªãã£æ¥ççµé¨ Experience in the hospitality industry. ããã¸ã¡ã³ãã¾ãã¯ãªã¼ãã¼çµé¨ Previous leadership or management experience. 人æéçºæ¥åçµé¨ Experience in learning and development or talent management. Desired Competencies / æ±ãã人ç©å Four Seasonsã®ä¾¡å¤è¦³ã«å ±æã§ããæ¹ Demonstrates a strong alignment with the values and culture of Four Seasons. é«ãèª å®æ§ã¨å«ç観ãæã¤æ¹ Acts with integrity, professionalism, and strong ethical standards. ãªã¼ãã¼ã·ãããæã£ã¦è¡åã§ããæ¹ Takes ownership of responsibilities and drives results proactively. å¨å²ãå·»ãè¾¼ã¿ãªããææãåºããæ¹ Builds strong relationships and effectively influences others to achieve shared goals. 人æè²æã«æ ç±ãæã¤æ¹ Passionate about developing and supporting the growth of others. ç¶ç¶çãªæ¹åãæ¨é²ã§ããæ¹ Embraces continuous improvement and seeks opportunities to enhance processes and outcomes. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Key Responsibilities:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Discover a true boutique experience at Four Seasons Hotel Tokyo at Marunouchi. Located within walking distance of Tokyo Station, this 57-key intimate urban retreat is at the heart of the city's vibrant pulse. Explore the nearby galleries and upscale boutiques in Ginza, or indulge in Tokyo's hidden gems, from sushi bars and speakeasies to exceptional izakayas and local cafes. The phenomenally talented, Chef Daniel Calvert, is at the helm of Maison Marunouchi and Michelin-starred Sézanne. The former is an elevated Parisian bistro, while the latter â listed on Asia's 50 Best Restaurants and The Worldâs 50 Best Restaurants â is the epitome of fine French dining yet regionally-inspired. Assistant People and Culture Managerã¨ãã¦ãPeople and Culture Managerããµãã¼ãããªããã人ææ¡ç¨ã人æè²æãå¾æ¥å¡ã¨ã³ã²ã¼ã¸ã¡ã³ããå´å管çãçµç¹éçºãªã©People and Cultureæ¥åå ¨è¬ãæ å½ããã ãã¾ãã ããã«å ¨ä½ã®çµç¹ååä¸ã¨å¾æ¥å¡ä½é¨ã®åä¸ãæ¨é²ãããã©ã¼ã·ã¼ãºã³ãºã®ã«ã«ãã£ã¼ã¨ãµã¼ãã¹åºæºãæ¯ããéè¦ãªãã¸ã·ã§ã³ã§ãã å°æ¥çã«ã¯People and Cultureé¨éã®ä¸æ ¸äººæã¨ãã¦æ´»èºããã ããã¨ãæå¾ ãã¦ãã¾ãã Reporting to the People & Culture Manager, the Assistant Manager supports all aspects of the People & Culture function including recruitment, employee relations, talent development, engagement, and HR operations. This role plays a critical part in strengthening organizational effectiveness and enhancing the employee experience while supporting the culture and service standards of Four Seasons. Key Responsibilities / 主ãªè·åå 容 Talent Acquisition & Development / æ¡ç¨ã»äººæéçº æ¡ç¨æ´»åã®ä¼ç»ã»éå¶ Plan and coordinate recruitment activities. æ¡ç¨ãã£ãã«ã®éæããã³åè£è ã¨ã®é¢ä¿æ§ç¯ Develop recruitment channels and build strong relationships with potential candidates. 人æè²æããã°ã©ã ã®ä¼ç»ã»æ¨é² Design and facilitate learning and development programs. ãµã¯ã»ãã·ã§ã³ãã©ã³ãã³ã°ã®æ¯æ´ Support succession planning initiatives across the hotel. å°æ¥ã®ãªã¼ãã¼åè£è²æ Identify and develop future leaders within the organization. Employee Relations / å¾æ¥å¡å¯¾å¿ã»å´å å¾æ¥å¡ç¸è«å¯¾å¿ Provide support and guidance to employees on workplace-related matters. å´åé¢é£èª²é¡ã¸ã®å¯¾å¿ Assist in addressing employee relations and labor-related issues. åé¡è§£æ±ºããã³é¢ä¿é¨éã¨ã®èª¿æ´ Facilitate problem resolution and collaborate with various departments. åããããè·å ´ç°å¢ã®æ§ç¯ Promote and maintain a positive and inclusive work environment. Team Leadership / ãã¼ã ãªã¼ãã¼ã·ãã People & Cultureãã¼ã ã®æ¥åæ¯æ´ Support the daily operations of the People & Culture team. ãã¼ã ã¡ã³ãã¼ã®ã³ã¼ãã³ã°ã¨è²æ Coach, mentor, and develop team members. ãã¼ã ãã¼ãã£ã³ã°ã®éå¶ Coordinate and facilitate team meetings. æ¥åæ¹åããã³å¹çåã®æ¨é² Drive continuous improvement and operational efficiency initiatives. Employee Engagement / å¾æ¥å¡ã¨ã³ã²ã¼ã¸ã¡ã³ã 社å ã¤ãã³ãã®ä¼ç»ã»éå¶ Plan and coordinate employee engagement events and activities. ç¦å©åçããã°ã©ã ã®ç®¡ç Support and administer employee welfare and wellness programs. å¾æ¥å¡æºè¶³åº¦åä¸æ½çã®ä¼ç»å®æ½ Develop and implement initiatives to enhance employee satisfaction and engagement. ããã«ã«ã«ãã£ã¼ã®é¸æ Promote and strengthen the Four Seasons culture throughout the hotel. Qualifications / å¿åè³æ ¼ Required Qualifications / å¿ é æ¡ä»¶ 大å¦åæ¥ã¾ãã¯åçã®è³æ ¼ Bachelor's degree or equivalent qualification. 人äºé¢é£æ¥åçµé¨ Experience in a Human Resources-related role. æ¥æ¬èªã»è±èªã«ããé«ãã³ãã¥ãã±ã¼ã·ã§ã³è½å Excellent verbal and written communication skills in both Japanese and English. é«ã責任æã¨ä¸»ä½æ§ Strong sense of ownership, accountability, and initiative. ãã¼ã ã¯ã¼ã¯ãéè¦ã§ããæ¹ Ability to work collaboratively and effectively within a team environment. Preferred Qualifications / æè¿æ¡ä»¶ ããã«æ¥ççµé¨ Experience in the hotel industry. ãã¹ãã¿ãªãã£æ¥ççµé¨ Experience in the hospitality industry. ããã¸ã¡ã³ãã¾ãã¯ãªã¼ãã¼çµé¨ Previous leadership or management experience. 人æéçºæ¥åçµé¨ Experience in learning and development or talent management. Desired Competencies / æ±ãã人ç©å Four Seasonsã®ä¾¡å¤è¦³ã«å ±æã§ããæ¹ Demonstrates a strong alignment with the values and culture of Four Seasons. é«ãèª å®æ§ã¨å«ç観ãæã¤æ¹ Acts with integrity, professionalism, and strong ethical standards. ãªã¼ãã¼ã·ãããæã£ã¦è¡åã§ããæ¹ Takes ownership of responsibilities and drives results proactively. å¨å²ãå·»ãè¾¼ã¿ãªããææãåºããæ¹ Builds strong relationships and effectively influences others to achieve shared goals. 人æè²æã«æ ç±ãæã¤æ¹ Passionate about developing and supporting the growth of others. ç¶ç¶çãªæ¹åãæ¨é²ã§ããæ¹ Embraces continuous improvement and seeks opportunities to enhance processes and outcomes. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Eligibility / Qualification Required:
Eligibility and qualification requirements are listed in the official Workday posting.
How to Apply:
Apply online through the official Four Seasons Workday page.
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