Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Associate Job Description & Summary Business Operations Platform Management is designed to operate existing and new cloud business operations applications at best practice, drive continuous development and use of these applications in close co-operation with the business and in alignment with global processes. This is to ensure operational efficiency across the Client Engagement Value Cycle (CEVC). The team requires a junior programme support analyst to deliver to the management and ongoing monitoring of the platform to ensure it meets the evolving and growing needs of the business, focusing on cloud business operations applications.

Key Responsibilities:

• Support the management team across the programme
• Undertake project support role across the BPM related projects assigned in planning and executing projects, tracking issues etc
• Collaborate with cross functional teams to gather feedback, understand challenges and bring innovative ideas to solutioning discussions
• Prepare reports, presentations and analysis to support decision making processes
• Assist in co-ordinating efforts across the CEVC to enhance operational efficiency, drive continuous improvement and business benefits realisation.
• Work with product owners to manage interdependencies between the BOS products

Eligibility / Qualification Required:

Experience and Skills Required:

• A minimum of 3 years' demonstrated experience performing the core duties of this role or a comparable position, with a proven track record of successfully executing similar responsibilities.
• Working knowledge of project management tools and methods such as planner, MS project, Azure DevOps desirable.
• Strong communication skills with an ability to effectively articulate ideas and project updates to diverse audiences, both verbally and in writing.
• Strong aptitude for technology with the ability to learn new concepts across business processes, data, and cloud‑based platforms.
• Ability to understand, map and manage the interconnections between multiple processes, systems, and functional teams.
• Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly.
• Confident operating with senior stakeholders and diverse audiences.
• Exceptional organisational skills with the ability to manage multiple tasks simultaneously.

Education & Certifications:

• Degrees/Field of Study required: Not specified
• Degrees/Field of Study preferred: Not specified
• Certifications: Not specified

Required Skills:

• Accepting Feedback
• Active Listening
• Azure DevOps Server
• Communication
• Database Administration
• Database Performance Management
• Database Quality Assurance
• Database Troubleshooting
• Data Error Checking
• Data Optimization
• Data Profiling
• Data Quality
• Data Quality Assessment
• Data Quality Assurance Testing
• Data Quality Automation
• Data Science Troubleshooting
• Data Validation
• Data Warehousing Quality Assurance
• Emotional Regulation
• Empathy
• Inclusion
• Intellectual Curiosity
• Key Performance Indicators (KPIs)
• Metadata Management {+ 5 more}

How to Apply:

Please refer to the company's official career website (www.pwc.ie) for application instructions and to submit your application. Specific details regarding required documents (e.g., CV, cover letter) are not explicitly mentioned in this job description. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please email PwC for more information.

General Conditions:

Unlock Your Potential with PwC Ireland:

We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC’s Perks:

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC.

Being Appreciated for Being You:

Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie.
Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!

Accommodation for Disabilities:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.
PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people.
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