Job Overview
Role: Sales Coordinator - Four Seasons Resort Mallorca at Formentor. Category: Sales, Marketing, and Communications. Location: Four Seasons Mallorca at Formentor Illes Balears Illes Balears Spain.
Eligibility / Qualification Required:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island. About the role As a Sales Coordinator, you play a key role in supporting the Sales team and ensuring the seamless execution of sales activities and client relationships. You assist in driving revenue through proactive coordination, client engagement, and administrative excellence. With professionalism and attention to detail, you contribute to delivering exceptional service standards and memorable guest experiences aligned with Four Seasons values. What you will do ⢠Assist with all office sales efforts, including responding to inquiries and client requests in a timely manner via phone, email, and in person. ⢠Support active solicitation and booking of group business from various lead sources. ⢠Maintain an active follow-up system for all sales calls and client interactions. ⢠Assist clients in the absence of Sales Managers, ensuring continuity of service. ⢠Coordinate customer events, sales appointments, and site visits, and represent Sales Managers when required. ⢠Prepare engaging and creative presentations for prospective clients. ⢠Conduct property tours for meeting planners and potential clients, showcasing hotel services and offerings. ⢠Collaborate closely with Conference Services and Catering teams to ensure successful execution of programs and events. ⢠Maintain accurate records and utilize CRM systems effectively to meet Four Seasons standards. ⢠Assist in preparing proposals, contracts, and daily communication with clients and agencies. ⢠Work cross-functionally with hotel departments to deliver exceptional guest experiences. ⢠Coordinate rooming lists, special arrangements, F&B requirements, transportation, and billing instructions for groups. ⢠Update preferred partner platforms and extranets, and provide relevant collateral to travel trade partners. ⢠Participate in sales and marketing meetings as required. ⢠Support Accounting and Purchasing departments with administrative processes and purchase orders. What you bring ⢠Exceptional Communication and Presentation Skills: Strong verbal and written communication, confident in both virtual and in-person settings. ⢠CRM and Systems Knowledge: Familiarity with systems such as Salesforce, Opera, or similar tools is preferred. ⢠Understanding of Hotel Operations: Ability to anticipate client needs through knowledge of hotel workflows. ⢠Attention to Detail: Strong organizational skills with a focus on accuracy and anticipatory service. ⢠Flexibility: Willingness to adapt working hours based on business and event needs. ⢠Team Player: Collaborative mindset with a passion for delivering exceptional guest experiences. ⢠Professionalism and Service Excellence: Ability to represent Four Seasons standards with authenticity and personal style. ⢠Proactive and Motivated: Driven to achieve sales goals while maintaining high service standards. Work Experience: Previous experience in Sales, Hospitality, or a related field preferred. Degree: Professional / Technician Languages: English (Fluent) / Spanish (Good communication) What we offer ⢠Competitive salary, wages, and a comprehensive benefits package. ⢠Excellent Training and Development opportunities. ⢠Complimentary Accommodation at other Four Seasons Hotels and Resorts. ⢠Complimentary Dry Cleaning for Employee Uniforms. ⢠Complimentary Employee Meals. ⢠Discounts at our hotel restaurants. ⢠Discounts on local services. ⢠Possibility of accommodation and transportation to work (at a reduced cost). Schedule & Hours Regular contract, full time (40 hours per week), full time (40 hours per week), with consecutive shifts from 9:00 to 17:00. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
How to Apply:
Apply online through the official Four Seasons Workday page.
Apply Now