Travel Industry Sales Manager

Job Overview

Role: Travel Industry Sales Manager. Category: Sales, Marketing, and Communications. Location: Four Seasons Boston Boston Massachusetts United States of America.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Four Seasons Hotel Boston is looking for a Corporate/Travel Industry Sales Manager who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. A Corporate Travel Industry Sales Manager is an essential member of the Sales team dedicated to providing exceptional quality and service to our guests in all aspects of their stay. About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. The Role The Corporate and Travel Industry Sales Manager at Four Seasons Hotels and Resorts is a key contributor to the Commercial Division. In this role, you will handle the development and implementation of strategic plans to positively affect the leisure, wholesale and business travel segment. The ideal candidate will have a strong knowledge of the luxury agency landscape and local destination as well as commitment to creative and elevated service. As a champion of our Four Seasons brand you will serve as an ambassador to a variety of clients, B2B partners and internal stakeholders while creatively and passionately building new business through prospecting and account penetration efforts. Salary Range: $95,516 - $103,810 Qualifications College Degree preferred, high school or equivalent education needed Minimum of four (4) years of sales experience in a luxury hotel or resort environment, preferably selling the New England destination Ability to establish and master goals and to identify and develop accounts, working both collaboratively with sales team and independently to produce results Proven sales success and deep relationships in the luxury travel sector, over tEMEA experience (specifically Gulf Region) preferred Requires strong communication/presentation skills, both verbal and written with an ability to engage in virtual web settings. Ability to travel domestically and internationally as required Exceptional English communication required, multilingual candidates with Arabic are preferred Strong personal presence and confidence to represent the world’s leading luxury hotel brand Ability to effectively and efficiently manage self and others to prepare complex and time sensitive stays for a discerning clientele Ability to communicate customer needs and resolve complaints independently Must possess computer skills, including, but not limited to, Microsoft 365 Office Suite, Salesforce Math skills, as well as budgetary analysis capabilities required What to Expect from Your Work Experience FREE Medical and Dental insurance for you and your eligible dependents. Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. Complimentary meals at our employee cafeteria. 401k participation with company matching program. Complimentary Life insurance. Vacation & Paid Sick Time Off. And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/boston https://www.facebook.com/FourSeasonsHotelBoston http://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Key Responsibilities:

Role responsibilities are listed in the official Workday posting.

Eligibility / Qualification Required:

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Four Seasons Hotel Boston is looking for a Corporate/Travel Industry Sales Manager who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. A Corporate Travel Industry Sales Manager is an essential member of the Sales team dedicated to providing exceptional quality and service to our guests in all aspects of their stay. About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. The Role The Corporate and Travel Industry Sales Manager at Four Seasons Hotels and Resorts is a key contributor to the Commercial Division. In this role, you will handle the development and implementation of strategic plans to positively affect the leisure, wholesale and business travel segment. The ideal candidate will have a strong knowledge of the luxury agency landscape and local destination as well as commitment to creative and elevated service. As a champion of our Four Seasons brand you will serve as an ambassador to a variety of clients, B2B partners and internal stakeholders while creatively and passionately building new business through prospecting and account penetration efforts. Salary Range: $95,516 - $103,810 Qualifications College Degree preferred, high school or equivalent education needed Minimum of four (4) years of sales experience in a luxury hotel or resort environment, preferably selling the New England destination Ability to establish and master goals and to identify and develop accounts, working both collaboratively with sales team and independently to produce results Proven sales success and deep relationships in the luxury travel sector, over tEMEA experience (specifically Gulf Region) preferred Requires strong communication/presentation skills, both verbal and written with an ability to engage in virtual web settings. Ability to travel domestically and internationally as required Exceptional English communication required, multilingual candidates with Arabic are preferred Strong personal presence and confidence to represent the world’s leading luxury hotel brand Ability to effectively and efficiently manage self and others to prepare complex and time sensitive stays for a discerning clientele Ability to communicate customer needs and resolve complaints independently Must possess computer skills, including, but not limited to, Microsoft 365 Office Suite, Salesforce Math skills, as well as budgetary analysis capabilities required What to Expect from Your Work Experience FREE Medical and Dental insurance for you and your eligible dependents. Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. Complimentary meals at our employee cafeteria. 401k participation with company matching program. Complimentary Life insurance. Vacation & Paid Sick Time Off. And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/boston https://www.facebook.com/FourSeasonsHotelBoston http://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

How to Apply:

Apply online through the official Four Seasons Workday page.

Apply Now