Director of Product Design (SaaS)

Job Overview

Eligibility / Qualification Required:

Mission at Rwazi

Core Mandate

• Designing an enterprise-grade SaaS experience that drives repeat usage
  
• Embedding viral and expansion mechanics within a B2B platform
  
• Aligning UX with revenue metrics (account expansion, frequency, referrals)
  
• Building and maintaining a scalable design system
  
• Elevating design as a strategic growth lever
  

Key Responsibilities

Enterprise User Psychology & Virality Architecture

• Design habit-forming workflows that increase session frequency
  
• Embed internal sharing, collaboration, and referral triggers
  
• Align feature UX with enterprise buying cycles and expansion logic
  
• Convert satisfied users into internal advocates across departments
  

Design System Ownership

• Define and maintain scalable UX and visual systems
  
• Establish global UX patterns suitable for enterprise audiences
  
• Ensure consistency across dashboards, analytics, and workflow modules
  
• Continuously refine usability as platform complexity grows
  

Product Growth Alignment

• Design interfaces that encourage deeper data exploration
  
• Optimize dashboards and alerts to increase recurring engagement
  
• Align UX decisions with measurable product metrics
  
• Partner with Product and Sales to align design with revenue goals
  

Implementation & Iteration

• Own the full design lifecycle from concept to post-launch optimization
  
• Prototype rapidly and test with real users
  
• Partner closely with Engineering to ensure high-fidelity execution
  
• Use analytics, A/B testing, and feedback loops to refine continuously
  

Cross-Functional Influence

• Collaborate with Product, Engineering, Sales, and Customer Success
  
• Present design strategy and outcomes to executive leadership
  
• Translate complex data functionality into intuitive experiences
  

Role Impact

• Increased usage frequency per enterprise account
  
• Higher multi-department adoption
  
• Improved retention and expansion rates
  
• Clear, intuitive enterprise dashboards
  
• Stronger product-led growth signals
  

What This Role Is Not

• This is not a surface-level UI design role
  
• This is not brand or marketing design
  
• This is not passive design support
  
• This is not detached from commercial outcomes
  

Qualifications and Profile

• 5+ years in SaaS product design, with enterprise exposure
  
• Demonstrated ability to design sticky, referral-driven B2B products
  
• Strong experience designing dashboards and data visualizations
  
• Deep understanding of enterprise adoption psychology
  
• Exceptional proficiency in Figma and scalable design systems
  
• Analytical fluency with A/B testing and usage metrics
  
• Ability to operate as a high-output individual contributor
  

Cultural Fit

• Think in systems, not screens
  
• Tie design decisions to measurable impact
  
• Prefer ownership over oversight
  
• Move quickly and iterate decisively
  
• Are comfortable operating at executive visibility
  

How Candidates Are Evaluated

• Their ability to design intuitive enterprise workflows
  
• Evidence of driving adoption or expansion through product design
  
• Strength of portfolio (especially dashboards, SaaS systems, growth mechanics)
  
• Their ability to balance user psychology with technical feasibility
  
• Their ability to think strategically while executing tactically
  

Summary

How to Apply: