Job Overview
Role: Room Attendant. Category: Residential. Location: Four Seasons Philadelphia Arch Street Philadelphia Pennsylvania United States of America.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Embark on a journey above the clouds to discover the modern lifestyle of Philadelphiaâs first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love. About the Role As a Room Attendant, you will play a key role in delivering exceptional guest experiences by maintaining the highest standards of cleanliness and presentation across guest rooms and public areas. Reporting to Housekeeping leadership, this role supports both in-room service and overall hotel operations to ensure a seamless and welcoming environment for all guests. What You Will Do Clean and prepare guest rooms, including making beds, replacing linens, and sanitizing all surfaces to brand standards Maintain public areas such as corridors, elevators, stairwells, and service spaces, ensuring they are clean, organized, and guest-ready Restock guest amenities, linens, and housekeeping supplies across floors and storage areas Remove trash, used items, and room service equipment, maintaining cleanliness throughout the property Report maintenance concerns in guest rooms and public areas through designated systems Assist with guest requests (e.g., cribs, irons, rollaways) in a prompt and professional manner Support housekeeping team with tasks such as moving furniture, turning mattresses, and handling heavy items Collaborate with team members and leadership to uphold service standards and create memorable guest experiences What You Bring Ability to work in a fast-paced, team-oriented environment Strong attention to detail and commitment to cleanliness and quality Basic communication skills in English (reading, writing, speaking) Previous housekeeping or hospitality experience is an asset, but not required Physical ability to perform cleaning tasks and lift/move heavy items as needed What We Offer Competitive wages and benefits package Training and development opportunities Complimentary employee meals Uniforms and cleaning provided Opportunities for career growth within hospitality Discounted Medical, Dental, and Vision coverage Parking and Septa access City Fitness membership Schedule & Hours Full-time opportunities available Shifts may include days, evenings, weekends, and holidays based on business needs Candidates must have valid work authorization for the U.S. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Donât miss this opportunity to be part of our award-winning team, while developing your career with the worldâs leading luxury hotel company! We look forward to receiving your application! Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Key Responsibilities:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Embark on a journey above the clouds to discover the modern lifestyle of Philadelphiaâs first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love. About the Role As a Room Attendant, you will play a key role in delivering exceptional guest experiences by maintaining the highest standards of cleanliness and presentation across guest rooms and public areas. Reporting to Housekeeping leadership, this role supports both in-room service and overall hotel operations to ensure a seamless and welcoming environment for all guests. What You Will Do Clean and prepare guest rooms, including making beds, replacing linens, and sanitizing all surfaces to brand standards Maintain public areas such as corridors, elevators, stairwells, and service spaces, ensuring they are clean, organized, and guest-ready Restock guest amenities, linens, and housekeeping supplies across floors and storage areas Remove trash, used items, and room service equipment, maintaining cleanliness throughout the property Report maintenance concerns in guest rooms and public areas through designated systems Assist with guest requests (e.g., cribs, irons, rollaways) in a prompt and professional manner Support housekeeping team with tasks such as moving furniture, turning mattresses, and handling heavy items Collaborate with team members and leadership to uphold service standards and create memorable guest experiences What You Bring Ability to work in a fast-paced, team-oriented environment Strong attention to detail and commitment to cleanliness and quality Basic communication skills in English (reading, writing, speaking) Previous housekeeping or hospitality experience is an asset, but not required Physical ability to perform cleaning tasks and lift/move heavy items as needed What We Offer Competitive wages and benefits package Training and development opportunities Complimentary employee meals Uniforms and cleaning provided Opportunities for career growth within hospitality Discounted Medical, Dental, and Vision coverage Parking and Septa access City Fitness membership Schedule & Hours Full-time opportunities available Shifts may include days, evenings, weekends, and holidays based on business needs Candidates must have valid work authorization for the U.S. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Donât miss this opportunity to be part of our award-winning team, while developing your career with the worldâs leading luxury hotel company! We look forward to receiving your application! Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Eligibility / Qualification Required:
Eligibility and qualification requirements are listed in the official Workday posting.
How to Apply:
Apply online through the official Four Seasons Workday page.
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