Senior Benefits Analyst (Remote)

Job Overview

Key Responsibilities:

How You'll Make An Impact

What You'll Do

• Manage day-to-day administration of global benefit programs including medical, dental, vision, life, disability, retirement, and wellness programs.
  
• Field and resolve employee benefits inquiries, providing clear guidance on plan provisions, eligibility, and claims processes while coordinating with vendors and escalating complex issues as needed.
  

• Support administration of leave of absence programs including FMLA, state and local leave programs, parental leave, disability leave, and other company leave policies.
  
• Lead the design, testing, and continuous improvement of leave workflows and system configurations, driving process optimization, automation, and scalability across programs.
  
• Coordinate leave cases with third-party administrators and internal stakeholders to ensure accurate leave tracking and payroll impacts.
  
• Serve as a point of contact for employee and manager questions related to leave policies, eligibility, and processes.
  
• Partner with HR, Payroll, and vendors to resolve leave-related issues and ensure accurate pay and benefit continuation during leave.
  

• Serve as operational point of contact for benefits vendors and consultants.
  
• Partner with vendors, brokers, and internal stakeholders to ensure accurate plan administration, holding vendors accountable for service delivery
  
• Track vendor performance, responsiveness, and service levels.
  
• Maintain open items logs and ensure timely resolution of outstanding issues.
  

• Support compliance with U.S. and global regulatory requirements including ERISA, ACA, COBRA, HIPAA, and GDPR. 
  
• Assist with preparation and distribution of required notices and filings.
  
• Support 401(k) governance processes, including 401(k) non-discrimination testing and annual audits. 
  

• Assist with configuration and maintenance of benefit enrollment system and vendor integrations (e.g., HRIS, payroll, and vendor platforms)
  
• Identify root causes of issues by auditing and troubleshooting data discrepancies and developing sustainable solutions.
  
• Develop and maintain benefits reporting dashboards and data visualizations to track utilization, cost trends, and program performance, translating insights into actionable recommendations.
  
• Analyze utilization, cost trends, and program performance.
  
• Support renewal analysis and benchmarking activities. 
  

• Identify opportunities to improve programs, employee experience, and operational efficiency.
  
• Assist with implementation of new benefits and program enhancements.
  
• Support annual enrollment planning and execution.
  

• Develop and maintain clear employee communications and educational resources.
  
• Partner with vendors to create branded materials and awareness campaigns.
  
• Champion wellbeing & mental health initiatives by sharing relevant insights with the business and across ERG communities
  

The Experience You Bring

• 4-6+ years of experience in benefits and leave administration
  
• Strong knowledge of U.S. health and welfare plans and retirement programs; Global experience and M&A exposure a plus
  
• Experience working with brokers, TPAs, and benefit vendors
  
• Strong analytical and problem-solving skills
  
• Experience supporting benefit renewals and annual enrollment cycles
  
• Excellent communication and stakeholder management skills
  
• Demonstrated ability to think critically, solve problems independently, and exercise judgment in resolving issues and determining when to escalate complex issues
  
• Strong time management and organizational skills with the ability to prioritize workload effectively in a fast-paced environment with shifting priorities.
  

Eligibility / Qualification Required:

How You'll Make An Impact

What You'll Do

• Manage day-to-day administration of global benefit programs including medical, dental, vision, life, disability, retirement, and wellness programs.
  
• Field and resolve employee benefits inquiries, providing clear guidance on plan provisions, eligibility, and claims processes while coordinating with vendors and escalating complex issues as needed.
  

• Support administration of leave of absence programs including FMLA, state and local leave programs, parental leave, disability leave, and other company leave policies.
  
• Lead the design, testing, and continuous improvement of leave workflows and system configurations, driving process optimization, automation, and scalability across programs.
  
• Coordinate leave cases with third-party administrators and internal stakeholders to ensure accurate leave tracking and payroll impacts.
  
• Serve as a point of contact for employee and manager questions related to leave policies, eligibility, and processes.
  
• Partner with HR, Payroll, and vendors to resolve leave-related issues and ensure accurate pay and benefit continuation during leave.
  

• Serve as operational point of contact for benefits vendors and consultants.
  
• Partner with vendors, brokers, and internal stakeholders to ensure accurate plan administration, holding vendors accountable for service delivery
  
• Track vendor performance, responsiveness, and service levels.
  
• Maintain open items logs and ensure timely resolution of outstanding issues.
  

• Support compliance with U.S. and global regulatory requirements including ERISA, ACA, COBRA, HIPAA, and GDPR. 
  
• Assist with preparation and distribution of required notices and filings.
  
• Support 401(k) governance processes, including 401(k) non-discrimination testing and annual audits. 
  

• Assist with configuration and maintenance of benefit enrollment system and vendor integrations (e.g., HRIS, payroll, and vendor platforms)
  
• Identify root causes of issues by auditing and troubleshooting data discrepancies and developing sustainable solutions.
  
• Develop and maintain benefits reporting dashboards and data visualizations to track utilization, cost trends, and program performance, translating insights into actionable recommendations.
  
• Analyze utilization, cost trends, and program performance.
  
• Support renewal analysis and benchmarking activities. 
  

• Identify opportunities to improve programs, employee experience, and operational efficiency.
  
• Assist with implementation of new benefits and program enhancements.
  
• Support annual enrollment planning and execution.
  

• Develop and maintain clear employee communications and educational resources.
  
• Partner with vendors to create branded materials and awareness campaigns.
  
• Champion wellbeing & mental health initiatives by sharing relevant insights with the business and across ERG communities
  

The Experience You Bring

• 4-6+ years of experience in benefits and leave administration
  
• Strong knowledge of U.S. health and welfare plans and retirement programs; Global experience and M&A exposure a plus
  
• Experience working with brokers, TPAs, and benefit vendors
  
• Strong analytical and problem-solving skills
  
• Experience supporting benefit renewals and annual enrollment cycles
  
• Excellent communication and stakeholder management skills
  
• Demonstrated ability to think critically, solve problems independently, and exercise judgment in resolving issues and determining when to escalate complex issues
  
• Strong time management and organizational skills with the ability to prioritize workload effectively in a fast-paced environment with shifting priorities.
  

How to Apply: