Job Overview
Role: Club Supervisor. Category: Food and Beverage. Location: Four Seasons London at Tower Bridge London London United Kingdom.
Key Responsibilities:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering Londonâs historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar). Club Supervisor Ten Trinity Square Private Members Club Four Seasons Hotel London at Tower Bridge At Four Seasons, exceptional service is defined by precision, discretion, and genuine connection. Within Ten Trinity Square Private Members Club, this is elevated further, offering a refined and tailored experience for a select community of members. We are seeking a Club Supervisor to join our team and play a key role in delivering seamless, personalised service within one of Londonâs most distinctive private membersâ environments. About Ten Trinity Square Private Members Club Located within a historic landmark in the heart of the City of London, Ten Trinity Square Private Members Club is a unique partnership between Reignwood, Four Seasons Hotels and Resorts, and Château Latour. The Club has been thoughtfully designed as a space where members can connect, unwind, and engage in an elegant and discreet setting. With a strong focus on personalised service and craftsmanship, the Club offers an environment where attention to detail and excellence are paramount. The role As Club Supervisor, you will support the dayâtoâday operations of the Private Members Club, ensuring service is delivered with consistency, professionalism, and care. This is a handsâon leadership role where you will act as a key presence on the floor, guiding the team, building strong relationships with members, and ensuring every interaction feels personal and seamless. You will balance operational oversight with guest engagement, contributing to a refined and welcoming atmosphere at all times. What you will do Support the smooth daily operation of the Private Members Club Deliver personalised, intuitive service to members and their guests Build strong, lasting relationships and anticipate member preferences Lead by example, supporting and motivating the team to maintain high standards Ensure food and beverage service is executed to the highest level Handle member requests, special occasions, and service recovery with discretion and professionalism Maintain high standards of presentation, cleanliness, and organisation Ensure compliance with health, safety, and licensing requirements Support administrative tasks and operate POS systems accurately What we are looking for Previous supervisory experience within luxury hospitality or a highâend restaurant or membersâ club Strong knowledge of food and beverage service standards Excellent communication and relationshipâbuilding skills A calm, confident, and professional presence High attention to detail and a proactive approach to problem solving Ability to lead by example and support team performance Experience using POS systems such as Micros is advantageous A genuine passion for personalised, luxury service Right to Work in the UK Working pattern Full time, 40 hours per week Monday to Friday operation, no weekend shifts required Shifts scheduled between 7.00am and 11.30pm What we offer At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand. £45,000 annual package inclusive of base salary and service charge Excellent training and clearly defined career development pathways Strong internal progression opportunities across London and the global Four Seasons portfolio Holiday entitlement increasing with service up to 33 days Up to two paid Wellness Days per year Company Sick Pay, increasing with service Life insurance while on duty Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day Discounted gym membership with Cityâs Leonardo Hotel Bupa Dental Cover and MediCash healthcare plans available Enhanced maternity and paternity pay Uniform with complimentary professional dry cleaning from day one Season Ticket Loan and Cycle to Work scheme available from day one Access to Wagestream for greater pay flexibility and discounts Employee recognition programmes including monthly awards and events Annual themed team events plus regular social, charitable and sporting activities Be part of something truly distinctive This is an opportunity to work within a unique private membersâ environment where relationships, service, and attention to detail define the experience. We look forward to receiving your application. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Eligibility / Qualification Required:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering Londonâs historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar). Club Supervisor Ten Trinity Square Private Members Club Four Seasons Hotel London at Tower Bridge At Four Seasons, exceptional service is defined by precision, discretion, and genuine connection. Within Ten Trinity Square Private Members Club, this is elevated further, offering a refined and tailored experience for a select community of members. We are seeking a Club Supervisor to join our team and play a key role in delivering seamless, personalised service within one of Londonâs most distinctive private membersâ environments. About Ten Trinity Square Private Members Club Located within a historic landmark in the heart of the City of London, Ten Trinity Square Private Members Club is a unique partnership between Reignwood, Four Seasons Hotels and Resorts, and Château Latour. The Club has been thoughtfully designed as a space where members can connect, unwind, and engage in an elegant and discreet setting. With a strong focus on personalised service and craftsmanship, the Club offers an environment where attention to detail and excellence are paramount. The role As Club Supervisor, you will support the dayâtoâday operations of the Private Members Club, ensuring service is delivered with consistency, professionalism, and care. This is a handsâon leadership role where you will act as a key presence on the floor, guiding the team, building strong relationships with members, and ensuring every interaction feels personal and seamless. You will balance operational oversight with guest engagement, contributing to a refined and welcoming atmosphere at all times. What you will do Support the smooth daily operation of the Private Members Club Deliver personalised, intuitive service to members and their guests Build strong, lasting relationships and anticipate member preferences Lead by example, supporting and motivating the team to maintain high standards Ensure food and beverage service is executed to the highest level Handle member requests, special occasions, and service recovery with discretion and professionalism Maintain high standards of presentation, cleanliness, and organisation Ensure compliance with health, safety, and licensing requirements Support administrative tasks and operate POS systems accurately What we are looking for Previous supervisory experience within luxury hospitality or a highâend restaurant or membersâ club Strong knowledge of food and beverage service standards Excellent communication and relationshipâbuilding skills A calm, confident, and professional presence High attention to detail and a proactive approach to problem solving Ability to lead by example and support team performance Experience using POS systems such as Micros is advantageous A genuine passion for personalised, luxury service Right to Work in the UK Working pattern Full time, 40 hours per week Monday to Friday operation, no weekend shifts required Shifts scheduled between 7.00am and 11.30pm What we offer At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand. £45,000 annual package inclusive of base salary and service charge Excellent training and clearly defined career development pathways Strong internal progression opportunities across London and the global Four Seasons portfolio Holiday entitlement increasing with service up to 33 days Up to two paid Wellness Days per year Company Sick Pay, increasing with service Life insurance while on duty Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day Discounted gym membership with Cityâs Leonardo Hotel Bupa Dental Cover and MediCash healthcare plans available Enhanced maternity and paternity pay Uniform with complimentary professional dry cleaning from day one Season Ticket Loan and Cycle to Work scheme available from day one Access to Wagestream for greater pay flexibility and discounts Employee recognition programmes including monthly awards and events Annual themed team events plus regular social, charitable and sporting activities Be part of something truly distinctive This is an opportunity to work within a unique private membersâ environment where relationships, service, and attention to detail define the experience. We look forward to receiving your application. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
How to Apply:
Apply online through the official Four Seasons Workday page.
Apply Now