Join PwC and embark on a rewarding career in business application consulting. Our expert teams specialize in delivering high-value consulting services for a diverse range of business applications, specifically focusing on Epic software solutions to help clients achieve optimal operational efficiency. As a key player in Epic consulting at PwC, you will leverage your deep knowledge of Epic applications to assist clients through comprehensive analysis, seamless implementation, effective training, and ongoing support for their systems.
This Manager position requires a leader who can motivate, develop, and inspire team members to deliver exceptional quality. You will be responsible for coaching, utilizing individual strengths within your team, and managing performance to consistently meet and exceed client expectations. Your growing business acumen will be crucial in identifying new opportunities that contribute to the firm's overall success. We expect you to lead with integrity and authenticity, clearly articulating PwC's purpose and values. Embrace technology and innovation to enhance your delivery processes and encourage similar adoption across your team, further solidifying PwC's position in cutting-edge healthcare IT careers.
Key responsibilities and required experiences for this leadership role include, but are not limited to: Analyzing and identifying intricate linkages and interactions within complex systems, taking full ownership of project lifecycles—from planning and budgeting to execution and completion. You will partner closely with team leadership to ensure collective responsibility for quality, adherence to timelines, and successful delivery of all project objectives. This role encourages continuous skill development, fostering a growth mindset within yourself and your team, and effectively mentoring others to deepen their expertise through work reviews. You will also be adept at addressing conflicts and engaging in difficult conversations with clients, team members, and other stakeholders, escalating issues when appropriate, while consistently upholding and reinforcing PwC’s professional and technical standards, code of conduct, and independence requirements for top-tier consulting jobs.
Eligibility / Qualification Required:
What You Must Have:
- Bachelor’s Degree
- 8+ years of experience in Epic application support, healthcare IT, or consulting
- Experience managing large-scale managed services or application support engagements
- Experience overseeing SLA-driven delivery models
What Sets You Apart (Preferred Qualifications):
- Master’s Degree in Health Administration, MIS, Public Health, or related field preferred
- Epic certification in relevant modules (e.g., Ambulatory, Cadence, ClinDoc, Resolute, MyChart, Orders)
- Experience leading enterprise Epic support programs across multiple modules
- Strong understanding of healthcare operations, regulatory compliance, and reimbursement models
- Proven success managing distributed or global delivery teams
- Experience developing service dashboards, KPIs, and operational performance metrics
- Strong financial acumen in managing recurring revenue engagements
- Executive presence and strong client relationship management capability
- Demonstrated success in identifying upsell/cross-sell opportunities within managed accounts
How to Apply:
No specific application instructions or submission details were provided in the job description.
General Conditions:
No specific general conditions or instructions were provided in the job description.
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