Job Overview
Role: Director of Revenue Management. Category: Sales, Marketing, and Communications. Location: Four Seasons Las Vegas Las Vegas Nevada United States of America.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area. As one of the only non-gaming and non-smoking hotels on The Strip, Four Seasons Hotel Las Vegas is a luxury oasis in the heart of the action-packed sports and entertainment capital of the world. Offering Five Diamond luxury hotel accommodations, acclaimed dining and a Forbes Five-Star spa, Four Seasons offers the best of both worlds: a luxury hotel retreat amid the famous energy of Las Vegas. About the role The Director of Revenue Management is responsible for the interpretation of business analytics into tactical strategy. They provide focused expertise that will guide and direct the hotel Commercial Strategy Team through effective and measurable pricing, segmentation mix and distribution initiatives. They work closely with the Commercial Director to implement and consistently execute optimal revenue strategy, enabling key strategic and operational decisions for the hotel. What you will do Must be willing to work a flexible schedule in order to accomplish all major responsibilities, and be willing to accept assignments on as need basis, in order to promote teamwork. This position is expected to be on site for majority of work. This may include some evenings, weekends, and holidays. Some travel may be required. What you bring Applicants are highly recommended to have three to five years' experience of Reservations and Revenue Management. Completed a university degree in Accounting, Business Administration, or Hotel Management. Key Activities * Develop, communicate and implement Commercial strategies designed to maximize profit through optimization of pricing, market segmentation, channel segmentation and room type performance. * Integrate guest behavior insights (personas, booking behaviours, and preferences) into commercial strategies to optimize experience and revenue. * Monitor channel acquisition costs, contribution margins, and profitability metrics to inform pricing, distribution, and promotions. * Own inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS). * Monitor and analyze performance of key metrics to uncover actionable data insights. * Lead and facilitate Revenue Strategy Meetings, presenting key data insights with strategic and tactical recommendations. * Lead annual budget planning processes and contribute to property commercial plan. * Lead weekly forecast meetings, incorporating macroeconomic data to assess demand risk and ensuring alignment with market conditions, events and trends. * Contribute guidance and recommendations to hotel digital marketing and communications teams, agencies, and vendors on campaigns. * Collaborate with Sales team to set goals aligned with property strategy, provide strategic direction for Group Sales strategy and guidance for Corporate Negotiated RFPs. * Enable cross-functional alignment to Commercial Strategy among Finance and Operations including upsell strategy and premium room sales strategy. * Provide guidance and support for Total Revenue Optimization across Rooms, F&B, SPA, M&E and Ancillary revenue streams What we offer: ⢠Competitive Salary, wages, and a comprehensive benefits package ⢠Excellent Training and Development opportunities ⢠Employee Travel benefit for stays at any Four Seasons worldwide ⢠Complimentary Dry Cleaning for Employee Uniforms ⢠Complimentary Employee Meals Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Key Responsibilities:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area. As one of the only non-gaming and non-smoking hotels on The Strip, Four Seasons Hotel Las Vegas is a luxury oasis in the heart of the action-packed sports and entertainment capital of the world. Offering Five Diamond luxury hotel accommodations, acclaimed dining and a Forbes Five-Star spa, Four Seasons offers the best of both worlds: a luxury hotel retreat amid the famous energy of Las Vegas. About the role The Director of Revenue Management is responsible for the interpretation of business analytics into tactical strategy. They provide focused expertise that will guide and direct the hotel Commercial Strategy Team through effective and measurable pricing, segmentation mix and distribution initiatives. They work closely with the Commercial Director to implement and consistently execute optimal revenue strategy, enabling key strategic and operational decisions for the hotel. What you will do Must be willing to work a flexible schedule in order to accomplish all major responsibilities, and be willing to accept assignments on as need basis, in order to promote teamwork. This position is expected to be on site for majority of work. This may include some evenings, weekends, and holidays. Some travel may be required. What you bring Applicants are highly recommended to have three to five years' experience of Reservations and Revenue Management. Completed a university degree in Accounting, Business Administration, or Hotel Management. Key Activities * Develop, communicate and implement Commercial strategies designed to maximize profit through optimization of pricing, market segmentation, channel segmentation and room type performance. * Integrate guest behavior insights (personas, booking behaviours, and preferences) into commercial strategies to optimize experience and revenue. * Monitor channel acquisition costs, contribution margins, and profitability metrics to inform pricing, distribution, and promotions. * Own inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS). * Monitor and analyze performance of key metrics to uncover actionable data insights. * Lead and facilitate Revenue Strategy Meetings, presenting key data insights with strategic and tactical recommendations. * Lead annual budget planning processes and contribute to property commercial plan. * Lead weekly forecast meetings, incorporating macroeconomic data to assess demand risk and ensuring alignment with market conditions, events and trends. * Contribute guidance and recommendations to hotel digital marketing and communications teams, agencies, and vendors on campaigns. * Collaborate with Sales team to set goals aligned with property strategy, provide strategic direction for Group Sales strategy and guidance for Corporate Negotiated RFPs. * Enable cross-functional alignment to Commercial Strategy among Finance and Operations including upsell strategy and premium room sales strategy. * Provide guidance and support for Total Revenue Optimization across Rooms, F&B, SPA, M&E and Ancillary revenue streams What we offer: ⢠Competitive Salary, wages, and a comprehensive benefits package ⢠Excellent Training and Development opportunities ⢠Employee Travel benefit for stays at any Four Seasons worldwide ⢠Complimentary Dry Cleaning for Employee Uniforms ⢠Complimentary Employee Meals Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Eligibility / Qualification Required:
Eligibility and qualification requirements are listed in the official Workday posting.
How to Apply:
Apply online through the official Four Seasons Workday page.
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