Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Associate Job Description & Summary To really stands out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Eligibility / Qualification Required:

• PwC Professional skills and responsibilities for this management level include but are not limited to:
  • Financial:
    • Adhere to budget.
  • Customer:
    • Diary management: Manage demanding diaries, ensuring efficient scheduling of meetings, coordinating with all relevant parties to ensure the best possible use of time and resolving clashes/conflicts appropriately.
    • Ensure Executive get to meetings on time with appropriate documentation.
    • Act as backup in managing other Executives’ diaries when their Assistants are not available.
    • Call management: Handle and screen calls for Executive.
    • Take and pass messages to Executive in a timely manner.
    • Monitor Executives’ email inboxes when they are out of the office or at meetings and take action as necessary.
    • Assist other EAs during busy periods.
  • Internal Process:
    • Meetings: Pro-active planning for meetings and follow up actions (documents, papers needed…).
    • Organise local internal and external meetings, including organising catering, IT requirements etc.
    • Meet and greet visitors.
    • Partner and Executive general admin: Develop understanding of PwC standards and formats.
    • Proofread and edit documents when required i.e. presentations, proposals, letters.
    • General filing.
    • Keeping Executive own contacts databases/business card storage up to date.
  • Learning and Growth:
    • Exercise confidentiality, discretion and personal sensitivity in all aspects of the role.
    • Comply with PwC policies and procedures in all aspects of the role.
    • Build network of strong working relationships both internally and externally.
    • Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.
• Education: Bachelor’s degree.
• Language: Proficiency in spoken and written English, Arabic is an advantage.
• Overall Experience: 1-2+ years experience in an administrative role.
• Specific Experience: Experience with a professional services firm is an advantage.
• Knowledge and skills:
  • Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions.
  • Good oral and written communication skills.
  • Good interpersonal skills and intrapersonal skills.
  • Must possess a professional telephone manner.
  • Demonstrated ability to work under pressure.
  • Demonstrated team player and dedication to provide high level of service.
  • Must possess a warm, friendly and professional demeanor.
  • Knowledge of administrative systems and processes.
  • Ability to use Google including G suite.
  • Must possess good keyboard skills (at least 55wpm).
• Education (if blank, degree and/or field of study not specified): Degrees/Field of Study required: Degrees/Field of Study preferred:
• Certifications (if blank, certifications not specified): Required Skills Optional Skills
• Required Skills: Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Change Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Digital Development, Document Scanning {+ 45 more}.
• Desired Languages (If blank, desired languages not specified):
• Travel Requirements: Up to 20%.
• Available for Work Visa Sponsorship? No.
• Government Clearance Required? No.

How to Apply:

General Conditions:

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