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Assistant Manager, IT PMO

Pakistan Lahore Assistant Manager IBEX Pakistan Infrastructure Services IT PMO

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Job Overview

Role: Assistant Manager, IT PMO. Category: Infrastructure Services. Location: Lahore (Ibex 2) Plot no. 13, Aitchison Street 1KM Thokar Niaz Baig, Raiwind Road Lahore, PK. Employment Type: Full Time. Date Posted: 2026-06-12. Application Deadline: 2027-06-12.

Overview

We are looking for a PMO to manage end-to-end AI and enterprise integration implementations. The role requires a mix of technical understanding, client coordination, project execution, and vendor management.

The ideal candidate should be able to work with clients, development teams, and third-party vendors while driving projects from scoping to production rollout.

Responsibilities

  • Lead technical discussions and requirement gathering with clients.
  • able to devise a solution to the client request problems
  • Coordinate implementation activities across internal teams( IT Tech teams, Ops) and external vendors.
  • Build and manage technical implementation plans, timelines, and trackers.
  • Work closely with development, infrastructure, and customer success teams.
  • Handle client meetings, project updates, escalations, and follow-ups professionally.
  • Support AI, API, cloud, and enterprise system integration.
  • Track risks, dependencies, and deployment readiness.
  • Coordinate post-go-live support and issue resolution.
  • Required Skills
  • Strong communication and stakeholder management skills.
  • Ability to manage multiple technical projects simultaneously.
  • Understanding of APIs, cloud platforms, networking, and enterprise applications.
  • Experience coordinating technical implementations or integrations.
  • Strong documentation and organizational skills.
  • Ability to translate business needs into technical execution plans.

Qualifications

Exposure to:

  • Bachelors in IT/TECH
  • Eastern Time Zone
  • AI/LLM integrations
  • Cloud Awareness ( AWS/GCP/Azure)
  • REST APIs & Webhooks
  • Contact center technologies such as Genesys or Five9
  • CRM and SaaS integrations
  • Agile/Scrum environments
  • Ideal Candidate
  • Strong ownership mindset
  • Client-facing and technically confident
  • Problem solver with execution focus
  • Comfortable working in fast-paced environment

Ideal Candidate

  • Strong ownership mindset
  • Client-facing and technically confident
  • Problem solver with execution focus
  • Comfortable working in fast-paced environments
  • Able to coordinate across business and technical teams

Key Responsibilities

  • Lead technical discussions and requirement gathering with clients.
  • able to devise a solution to the client request problems
  • Coordinate implementation activities across internal teams( IT Tech teams, Ops) and external vendors.
  • Build and manage technical implementation plans, timelines, and trackers.
  • Work closely with development, infrastructure, and customer success teams.
  • Handle client meetings, project updates, escalations, and follow-ups professionally.
  • Support AI, API, cloud, and enterprise system integration.
  • Track risks, dependencies, and deployment readiness.
  • Coordinate post-go-live support and issue resolution.
  • Required Skills
  • Strong communication and stakeholder management skills.
  • Ability to manage multiple technical projects simultaneously.
  • Understanding of APIs, cloud platforms, networking, and enterprise applications.
  • Experience coordinating technical implementations or integrations.
  • Strong documentation and organizational skills.
  • Ability to translate business needs into technical execution plans.

Eligibility / Qualification Required:

Exposure to:

  • Bachelors in IT/TECH
  • Eastern Time Zone
  • AI/LLM integrations
  • Cloud Awareness ( AWS/GCP/Azure)
  • REST APIs & Webhooks
  • Contact center technologies such as Genesys or Five9
  • CRM and SaaS integrations
  • Agile/Scrum environments
  • Ideal Candidate
  • Strong ownership mindset
  • Client-facing and technically confident
  • Problem solver with execution focus
  • Comfortable working in fast-paced environment

Ideal Candidate

  • Strong ownership mindset
  • Client-facing and technically confident
  • Problem solver with execution focus
  • Comfortable working in fast-paced environments
  • Able to coordinate across business and technical teams

How to Apply:

Apply online using the official IBEX application link below.

Apply Now

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