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Officer Customer Services (Marketing (Customer Services Section))

FULL TIME
Experience: 2 years
On-site
👤 Posted by Azam Rafique
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Processing fees*: PKR 1,000
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* Processing fee shown above. Additional fees may apply:

  • For postal application within Pakistan: Additional PKR 300
  • Demand drafts, challans, or other requirements: Applicant's responsibility
FF Steel, a leading Grade 60&80 Steel Bars manufacturer, having large-scale production units in Lahore & Peshawar is seeking applications from talented, passionate and energetic professionals for their Marketing (Customer Services Section) at Lahore Office.Location: DHA Phase 12 EME Multan Road Lahore
Salary: PKR 40,000+ Commision
Benefits: Leave Encashment, EOBI/PESSI, Provident Fund, Group Life

Eligibility / Qualification Required:

  • Qualification: FA/BA
  • Experience: 2-3 years of relevant experience in online sales preferably in a call center

Job Responsibilities:

  • Manage online customer inquiries and provide prompt and professional support.
  • Promote company products and services across digital platforms.
  • Handle order processing and follow up with customers to ensure satisfaction.
  • Work toward achieving monthly online sales targets.
  • Interact daily with new and existing customers via phone calls to promote products.
  • Generate and track sales leads to support the company's business growth.
  • Maintain records of customer interactions and report on lead conversion status.

Skills Required:

  • Proficient in MS Office
  • Strong written and verbal communication skills
  • Ability to engage customers and convert leads into sales
  • Customer-focused with a proactive sales approach

How to Apply:

Please apply in confidence at MARKETING.CAREERS@FF.COM.PK latest by March 22, 2026 by mentioning the position title in the subject line.

General Conditions:

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

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Sales Pakistan Marketing Lahore Officer Call Center FF Steel Customer Services Officer Customer Services (Marketing (Customer Services Section)) Online Sales Steel Industry
FF Steel
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