Job Overview
Role: Recreation - Pool & Beach Ambassador - Full Time. Category: Spa and Recreation. Location: Four Seasons Hualalai Kailua-Kona Hawaii United States of America.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat. POOL AND BEACH AMBASSADOR As a Pool & Beach Ambassador, you will serve as a key representative of the Resort, engaging with guests throughout our pool and beach areas while creating exceptional experiences through thoughtful service, personalized interactions, complimentary amenity activations, recreation programming, and special events. You will bring the spirit of aloha to every interaction while sharing your knowledge of the resort, island culture, dining experiences, and recreational offerings to help guests make the most of their stay. WHAT YOUâLL DO Deliver personalized, luxury-level service to Resort and Residential guests. Build relationships with guests through genuine conversation and proactive engagement. Share knowledge of resort amenities, dining venues, recreational activities, and local experiences. Prepare, present, and distribute complimentary amenities, food items, and beverages in pool and beach areas. Support recreation programming, guest activations, holiday events, and special resort experiences. Assist with inventory management and operational readiness of amenities and event supplies. Process guest purchases through approved point-of-sale systems during designated activations. Maintain cleanliness, organization, and safety standards throughout assigned work areas. Collaborate with Recreation, Pool & Beach Operations, Food & Beverage, and other resort departments to create seamless guest experiences. WHAT TO BRING Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage Previous experience in hospitality, food & beverage, recreation, guest services, or a related field preferred. Outstanding guest service and interpersonal skills. Ability to build rapport and create memorable experiences for guests of all ages. Strong communication, organization, and multitasking abilities. Ability to work independently and as part of a collaborative team. Basic food handling and sanitation knowledge preferred. Comfortable working in an outdoor environment in varying weather conditions. Basic computer and point-of-sale system proficiency preferred. High school diploma or equivalent preferred. JOIN OUR âOHANA & ENJOY OUR AMAZING BENEFITS: Hourly Rate: $27.96 An on-site Physical Therapist 24-hour access to Indoor and Outdoor Gym Holiday, Vacation & Sick pay Robust Benefit Plan Company Match 401K Plan Laundered Employee Uniform Free employee meals prepared by the Four Seasons Culinary âOhana Complimentary stays at Four Seasons Worldwide Training and Development Opportunities Employee Recognition Programs Learn more about what it is like to work at Four Seasons Resort HualÄlai, visit us: Facebook: https://www.facebook.com/FourSeasonsResortHualalai Instagram: https://www.instagram.com/fshualalai/ Twitter: https://twitter.com/FSHualalai We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Key Responsibilities:
Role responsibilities are listed in the official Workday posting.
Eligibility / Qualification Required:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat. POOL AND BEACH AMBASSADOR As a Pool & Beach Ambassador, you will serve as a key representative of the Resort, engaging with guests throughout our pool and beach areas while creating exceptional experiences through thoughtful service, personalized interactions, complimentary amenity activations, recreation programming, and special events. You will bring the spirit of aloha to every interaction while sharing your knowledge of the resort, island culture, dining experiences, and recreational offerings to help guests make the most of their stay. WHAT YOUâLL DO Deliver personalized, luxury-level service to Resort and Residential guests. Build relationships with guests through genuine conversation and proactive engagement. Share knowledge of resort amenities, dining venues, recreational activities, and local experiences. Prepare, present, and distribute complimentary amenities, food items, and beverages in pool and beach areas. Support recreation programming, guest activations, holiday events, and special resort experiences. Assist with inventory management and operational readiness of amenities and event supplies. Process guest purchases through approved point-of-sale systems during designated activations. Maintain cleanliness, organization, and safety standards throughout assigned work areas. Collaborate with Recreation, Pool & Beach Operations, Food & Beverage, and other resort departments to create seamless guest experiences. WHAT TO BRING Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage Previous experience in hospitality, food & beverage, recreation, guest services, or a related field preferred. Outstanding guest service and interpersonal skills. Ability to build rapport and create memorable experiences for guests of all ages. Strong communication, organization, and multitasking abilities. Ability to work independently and as part of a collaborative team. Basic food handling and sanitation knowledge preferred. Comfortable working in an outdoor environment in varying weather conditions. Basic computer and point-of-sale system proficiency preferred. High school diploma or equivalent preferred. JOIN OUR âOHANA & ENJOY OUR AMAZING BENEFITS: Hourly Rate: $27.96 An on-site Physical Therapist 24-hour access to Indoor and Outdoor Gym Holiday, Vacation & Sick pay Robust Benefit Plan Company Match 401K Plan Laundered Employee Uniform Free employee meals prepared by the Four Seasons Culinary âOhana Complimentary stays at Four Seasons Worldwide Training and Development Opportunities Employee Recognition Programs Learn more about what it is like to work at Four Seasons Resort HualÄlai, visit us: Facebook: https://www.facebook.com/FourSeasonsResortHualalai Instagram: https://www.instagram.com/fshualalai/ Twitter: https://twitter.com/FSHualalai We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
How to Apply:
Apply online through the official Four Seasons Workday page.
Apply Now