Job Overview

Role: On-Call Hotel Security Officer. Category: Security. Location: Four Seasons Philadelphia Arch Street Philadelphia Pennsylvania United States of America.

Key Responsibilities:

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Embark on a journey above the clouds to discover the modern lifestyle of Philadelphiaâs first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love. About the role: The Four Seasons Hotel Philadelphia is seeking a On-Call Lobby Ambassador Hotel / Security Officer to join our Security team. The primary responsibility will be ensuring that guests are organized and adhere to reservation protocols while waiting for entry, particularly during busy peak hours. The ideal candidate must be proficient with computers, able to use an electronic reservation system to verify guest bookings, and maintain a smooth, orderly line. Excellent customer service skills are essential, as this role involves interacting with guests and ensuring a positive experience while enforcing entry guidelines. What you will do: Manage and direct guest lines to maintain an orderly flow. Use an electronic reservation system to verify guest access and booking details. Provide excellent customer service by interacting with guests in a polite and professional manner. Enforce entry policies and dress codes while ensuring the safety of all guests. Remain calm and efficient during busy peak times to ensure a seamless experience for guests. What you bring: The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic. Proficiency with computers and electronic reservation systems. Strong customer service skills with the ability to interact courteously with guests. Ability to maintain order and manage high-traffic periods. Prior security or customer service experience is a plus. What we offer: COMPLIMENTARY Room night stays at Four Seasons worldwide Employee meals prepared by our culinary team Dry cleaning and alteration of employee uniforms DISCOUNTED Medical, Dental, and Vision coverage Parking and Septa access City Fitness membership ADDITIONAL PTO and Nine (9) Paid Holidays 401k participation with a company matching program 100% Company-Paid Parental Leave Growth Opportunities with Four Seasons Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our employees to be flexible in working mornings, evenings, weekends and holidays. Want to know more about working for Four Seasons? Visit us at: You Tube: http://bit.ly/WeAreFS Facebook: http://bit.ly/WeAreFS_FB LinkedIn: http://bit.ly/WeAreFS_LI Twitter: http://bit.ly/WeAreFS_TW Instagram: http://bit.ly/WeAreFS_IG See what our employees are saying at: #FSEmployee Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Eligibility / Qualification Required:

How to Apply:

Apply online through the official Four Seasons Workday page.
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On-Call Hotel Security Officer

Job Overview

Key Responsibilities:

Eligibility / Qualification Required:

How to Apply:

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