Assistant Director (Digital) S3C

Applications are invited for the post of Assistant Director (Digital) S3C at National University of Sciences & Technology (NUST).
Institute: University Main Office (UMO)
Age Limit: 25 - 45 years
Salary: 95000-110000

Key Responsibilities:

To manage the end-to-end development, integration, and optimization of the Student Support Services Centre (S3C) One Window Digital Platform, ensuring timely delivery, seamless system integration, and high-quality user experience through structured project management and coordination with LMS, ICT, and institutional stakeholders.

• Lead planning, execution, and delivery of the Student One Window App (S3C Portal) in coordination with LMS Development Team
• Manage end-to-end project lifecycle including requirements gathering, design, development, testing, deployment, and iteration
• Develop and maintain project plans, timelines, sprint cycles, and deliverables tracking
• Oversee integration of S3C platform with university systems (e.g., Qalam, academic records, enrollment, finance, fee status)
• Coordinate with ICT Directorate on API integrations, data exchange protocols, and system interoperability
• Ensure scalability, reliability, and security of the digital platform
• Translate business processes into automated digital workflows including:
• Standardize and digitize student service processes across directorates
• Act as the central coordination point between various teams.
• Align digital solutions with institutional policies and governance model (coordination role of S3C)
• Manage external vendors/partners if engaged for development or integration
• Recommend and implement continuous system enhancements
• Lead User Acceptance Testing (UAT) and ensure system usability
• Incorporate feedback from students and departments into iterative improvements
• Ensure a user-centric design approach for all digital touchpoints
• Develop and implement digital SOPs, service standards, and operational frameworks
• Ensure data integrity, confidentiality, and compliance with institutional policies
• Maintain proper documentation of system architecture, workflows, and processes
• Enable digital channels for student communication, notifications, and service awareness
• Support integration of feedback systems and engagement tools within the platform

Required Skills:

Knowledge/ Skills/ Abilities

• Technical project management & product lifecycle management
• Strong understanding of system architecture, APIs, and integrations
• Stakeholder coordination across technical and functional teams
• Data-driven decision-making and performance monitoring
• Agile mindset with ability to manage MVPs and phased rollouts
• Problem-solving under dynamic, multi-stakeholder environments

Eligibility / Qualification Required:

General Conditions:

Candidates are required to attach scanned copies of their documents (Academics / Professional). Last education certificate/degree must be attested/verified by HEC.
Candidates may be considered ineligible for the post due to any of the following reasons:

- 3rd Div in academic career / weak academic profile.
- NUST employees with less than one year of service with NUST and / or absence of NOC from Head of Institution.
- In process of pursuing a required degree.
- Medically unfit.
- Only selected candidates will be contacted and issued offer letter.
- Candidates serving in Govt departments, Armed forces may apply through their respective parent department / organizations.
Late / incomplete applications will be ignored. Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible. NUST reserves the right to cancel, modify / terminate the recruitment program due to any reason, without notice, at any time

How to Apply:

Candidates must apply online through the NUST official recruitment portal.
Official Application Link:Apply Here