Job Description & Summary Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region. Now, we are looking for people with prior experience working with healthcare professionals (HCPs) or healthcare organizations (HCOs), who want to transition into a back-office role. This position focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders - without client visits or sales responsibilities. This role offers opportunities in global client management, financial services operations, and business process transformation within the healthcare sector.
Eligibility / Qualification Required:
- 3+ years of experience in healthcare provider engagements.
- Proficiency in English allowing for fluent communication both verbal and written.
- Proficiency in French, allowing for fluent communication both verbal and written.
- Knowledge of HCP engagement compliance and regulatory requirements, including authorizations.
- Ability to analyze and resolve HCP/HCO engagement issues using research and process steps.
- Excellent professional communication skills, and strong customer service skills with ability to deliver high-quality support.
- Experience with contract templates and handling redline requests.
- Proficiency in Excel, HCP engagement software, and CRM systems.
- Ability to work independently and collaboratively, as well as to thrive in a dynamic, fast-paced environment.
- Strong proficiency in using new technologies and AI‑based tools in your daily work (e.g., task automation, information analysis, content creation).
General Conditions:
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How to Apply:
- Submit your resume.
- Have a short phone conversation with our Recruiter.
- Language level verification.
- Let's get to know each other better during two rounds of interviews.
- If you are interested in this position, please send us your CV in English.
- If you have additional questions, please contact us: pl_mso_career@pwc.com.
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