Job Overview
Role: Director, PBM Product Strategy and Delivery. Department: Operations General. Location: Remote.
Eligibility / Qualification Required:
AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology.
Join us in improving health care outcomes for all!
We promise to do what’s right, always. Position Summary: The Director, Product Strategy & Delivery serves as the end-to-end Product Owner for clinical and pharmacy programs, accountable for product vision, roadmap, integration, and execution across the organization. This role combines strategic product leadership with disciplined program and project management to ensure solutions are market-relevant, scalable, and operationally sound. The Director is the single point of accountability for assigned products and programs, driving alignment from concept through launch and ongoing optimization. They partner cross-functionally with Operations, Implementation, Information Technology, Sales, Client Success, Pricing, and external partners to deliver seamless execution. This leader ensures products are delivered with excellence, meet business objectives, and create measurable value for clients and stakeholders.
What you will do: Product Strategy and Ownership: - Define and drive the product vision, strategy, and multi-year roadmap for assigned clinical and pharmacy programs
- Serve as the end-to-end Product Owner, accountable for product lifecycle management from ideation through optimization
- Ensure products remain market-relevant, competitive, and aligned with organizational growth objectives
- Support sales and marketing efforts
- Monitor market for competitive trends
Program and Delivery Execution: - Lead cross-functional program planning and execution to ensure on-time, high-quality product delivery
- Establish clear milestones, success metrics, and governance processes to drive disciplined execution
- Identify risks, remove barriers, and ensure seamless integration across systems and workflows
Cross-Functional Leadership and Collaboration: - Partner with Operations, IT, Implementation, Sales, Client Success, Pricing, and external partners to align priorities and deliver outcomes
- Translate strategic objectives into actionable plans across departments
- Serve as the central point of accountability and decision-making for assigned products and programs
Performance, Optimization, and Continuous Improvement: - Monitor product performance, financial impact, and client outcomes to inform enhancements
- Drive continuous improvement initiatives to improve scalability, efficiency, and user experience
- Incorporate stakeholder and market feedback into ongoing product refinement and innovation
What you need: - Bachelor’s degree in Business, Healthcare Administration, Pharmacy, or related field required; Master’s degree (MBA) preferred
- 10+ years PBM, managed care, or healthcare experience (required)
- Demonstrated experience owning and delivering complex, cross-functional products or programs end-to-end
- Proven ability to develop and execute product strategy and roadmaps
- Experience managing the full product lifecycle from concept through optimization
- Strong business acumen with alignment to financial and operational goals
- Strong cross-functional leadership and stakeholder management skills
- Excellent communication and executive presentation abilities
- Analytical mindset with experience using data to drive decisions
- Willingness to travel (10%-20%)
What you get: - To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes
- To work in a culture where people thrive because when OUR team thrives, OUR business thrives
- Competitive compensation, including health, dental, vision and other benefits
Note: AffirmedRx is committed to providing equal employment opportunities to all employees and applicants for employment. Remote employees are expected to maintain a professional work environment free of distractions to ensure optimal performance and collaboration.
How to Apply:
Apply online through the official AffirmedRx Greenhouse job page.
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