Digital Customer Care Officer jobs at United Bank Limited (UBL) 2024

@ United Bank Limited (UBL)

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🎓 Intermediate Level

🌏 Apply Online

🏦 Banking Jobs

🚩 No. of Posts: 200

📍 Pakistan

Description:

United Bank Limited (UBL) has announced job vacancy of Digital Customer Care Officer at Karachi.

The job responsibilities of Digital Customer Care Officer at United Bank Limited (UBL) are:
Key Responsibilities: Key Responsibilities: Digital Support: Provide timely and effective responses to customer inquiries via email, chat, social media, and other digital platforms. Issue Resolution: Address and resolve customer issues and complaints efficiently while maintaining a high level of professionalism. Customer Engagement: Engage with customers proactively to identify their needs and offer relevant solutions or product recommendations. Feedback Management: Collect and analyze customer feedback to improve service quality and suggest enhancements to digital platforms. Knowledge Maintenance: Stay updated on UBL's products, services, and digital tools to provide accurate and helpful information to customers.

Qualification:

• Requirements: Education: Intermediate / O & A Level Background will be prefer. Experience: Minimum of 1-2 years of experience in a customer service role, preferably within a contact center environment. Technical Skills: Proficiency in digital communication tools and platforms (e.g., CRM systems, social media management tools). Communication: Excellent written and verbal communication skills with the ability to convey information clearly and concisely. Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve issues efficiently. Customer-Focused: A customer-centric approach with a passion for delivering exceptional service. Team Player: Ability to work collaboratively in a team-oriented environment


Experience:
• Fresh

Employment Type:

• This job offered by United Bank Limited (UBL) is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More
  

Applications begins on:

• The interested candidates/ job seekers can apply for the post of Digital Customer Care Officer at United Bank Limited (UBL) from October 11, 2024

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Last Date to Apply:

• The last date to apply for the post of Digital Customer Care Officer at United Bank Limited (UBL) is October 31, 2024.

How To Apply:

• Apply online on given link below.

Submit your application:

Start your new career with just one click! Apply online for this exciting opportunity.

• Apply online for Digital Customer Care Officer (United Bank Limited (UBL))

Tags: Banking Job, Customer Service, Full-time

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