Branch Operations Manager jobs at United Bank Limited (UBL) 2023
@ United Bank Limited (UBL)
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Experience Level:
Senior Level
Submissions begins on:
2023-08-06
Job Posted at:
2023-08-06 18:37:47
Submission Deadline:
2023-12-31
Disable Quota:
Not Mentioned
Female Quota:
Not Mentioned
Minority Quota:
Not Mentioned
Eligiblity/ Qualifications:
Location Type:
Physical / On-site
Employer Contact Email:
customer.services@ubl.com.pk
Employer Contact Phone:
+92 21 32446949
Employer Address:
Contact Center & Customer Care,
1st Floor, UBL Warehouse Building,
Mai Kolachi Road, Karachi.
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Description:
• Achieve optimal score on the Branch Score Card
• Provide personalized service to customers.
• Identify & address customers' immediate need ensuring positive customer experience.
• Ensure customers are being served within stipulated standards.
• Assist customers in resolving queries & complaints and provide feedback.
• Monitoring, resolution of issues and service delivery across internal business partners (CPU & lines of business.
• Leading, coaching & supervising staff to deliver excellent service and maintain optimal branch score on the CS score card.
• Perform/lead assigned staff in conducting financial and non-financial transactions.
• Implementation of an effective control environment in the branch.
• Ensure branch profitability, effective budget monitoring, expense control and approval.
• Cash vault, security stationery and ATM machine custodian
• Responsible for maintenance of branch outlook and ambience
• Ensure proper maintenance of branch furniture & fixtures and IT equipment
• Act as a branch security officer, conduct security drills and train staff to remain vigilant and alert
Job Location: Multiple Cities
Qualification:
• Minimum Bachelor’s degree.
• Professional certification would be an added advantage.
Minimum Experience:
• 3-4 years’ experience working in multiple functions in branch operations such as BSO/BSS/CSR.
Employment Type:
- This job offered by United Bank Limited (UBL) is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More
Applications begins on:
- The interested candidates/ job seekers can apply for the post of Branch Operations Manager at United Bank Limited (UBL) from August 06, 2023
.
Last Date to Apply:
- The last date to apply for the post of Branch Operations Manager at United Bank Limited (UBL) is December 31, 2023.
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