Service Ambassador jobs at United Bank Limited (UBL) 2023
@ United Bank Limited (UBL)
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Experience Level:
Senior Level
Submissions begins on:
2023-08-06
Job Posted at:
2023-08-06 18:43:28
Submission Deadline:
2023-12-31
Disable Quota:
Not Mentioned
Female Quota:
Not Mentioned
Minority Quota:
Not Mentioned
Eligiblity/ Qualifications:
Location Type:
Physical / On-site
Employer Contact Email:
customer.services@ubl.com.pk
Employer Contact Phone:
+92 21 32446949
Employer Address:
Contact Center & Customer Care,
1st Floor, UBL Warehouse Building,
Mai Kolachi Road, Karachi.
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Description:
• Greet and welcome all walk-in customers and direct them to the relevant bank staff if required.
• Address customer queries and provide general information on banking services and policies if required including guidance on how to fill deposit slips & other request forms.
• Get customer request forms signed, hand over to relevant officer for processing, keep track of the requests and get requests completed in defined turnaround time.
• Oversees and maintains waiting area, keeping it stocked with brochures, deposit slips, and other request forms.
• Maintain friendly interaction with the customers waiting to be served at the branch counters.
• Ensure efficient direction and management of customer traffic in the branch and ensure all the customers are served within defined service timelines.
• End to end customer complaints management as per defined guidelines.
• Ensure the branch remains above the acceptable level of service delivery ensuring timely delivery from both front end and operations staff and be creative/ innovative to improve the service delivery.
• Ensure digital (mobile app) registrations, lead generation & referral (as per assigned targets) to branch staff including consumer assets, deposits & Banc assurance.
Job Location: Multiple Cities
Qualification:
• Fresh Graduates
Employment Type:
- This job offered by United Bank Limited (UBL) is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More
Applications begins on:
- The interested candidates/ job seekers can apply for the post of Service Ambassador at United Bank Limited (UBL) from August 06, 2023
.
Last Date to Apply:
- The last date to apply for the post of Service Ambassador at United Bank Limited (UBL) is December 31, 2023.
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