Admissions Adviser, International jobs at Seneca Polytechnic College, Newnham Campus, Canada 2023

@ Seneca Polytechnic College, Newnham Campus, Canada

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🎓 High School Diploma or Equivalent

📍 Canada

Description:

Position Summary
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Reporting to the Manager of International Admissions, the incumbent is responsible for the admission of international students to the College’s programs. The incumbent evaluates applications, documents and credentials; inputs all necessary data to the College’s information system; provides admission advisement to applicants and members of the community; and keeps applicants and other stakeholders informed throughout the admission process.

This position is ideal for someone with excellent interpersonal skills who takes pride in providing high-quality customer service. The successful candidate will have an opportunity to positively impact international applicants by helping to ensure a smooth and supportive admission process.

Five (5) positions available:
• Three (3) Initiatives/Opportunities contract positions (1 year in length)
• Two (2) permanent positions

Responsibilities
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Admission and Evaluation
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• Admits students to diploma, certificate, fee-for-service, graduate certificate and degree programs.
• Determines applicant eligibility for admission and evaluates academic credentials, standardized test results, language proficiency scores and documentation relating to residency/citizenship status; determines if applicants will write pre-admission tests.
• Interprets data transmitted from OCAS and the College’s International Web Application (IWA) to prepare applicant files for admission decisions, evaluate the credibility of documents, identify fraudulent documents, and generate admissions-related correspondence.
• Offers and denies admission, re-directs applicants to other pathways, evaluates the credibility of documents, identifies fraudulent documents, and creates associated correspondence.
• Monitors offers of admission, fees paid, outstanding offers and partial fee payments to meet college targets and program limits.

Customer Service
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• Provides application and admission advisement to applicants, parents, counsellors and faculty in person, by telephone and by email, demonstrating excellent customer service at all times.
• Re-directs applicants to alternative programs at Seneca and elsewhere, evaluates test results and recommends other pathways for the applicant such as the preliminary Seneca College ELI language program to become qualified appropriate to the candidate’s level of academic achievement.
• Clarifies and differentiates programs and career fields for similar programs, explains the policies and procedures of the College and of the Ministry of Training, Colleges and Universities (MTCU).
• Provides, at times, advisement related to the Student Authorization/Study Permit procedures, fee payment options including bank-to-bank wire transfer payments, refunds, and the additional documentation that may be a requirement.

Student Records
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• Maintains and updates information in the student information system that will keep applicants’ electronic files current (qualifications, missing documents, secondary school subject enrolments).
• Monitors applicant electronic files and other information to ensure evaluation is against the right set of requirements and that applicants are progressing toward an admission decision.
• Reviews fee payments submitted and prepares and processes appropriate refunds or transfer of funds for applicants who withdraw, defer or transfer.

Qualification:

Education
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• Minimum completed one (1) year certificate in office administration or a general business program. If education is in a related field of study, applicants should state how the education is related.

Experience
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• Minimum three (3) years’ recent and relevant experience working within a high-volume, deadline-driven, computerized office environment, interpreting and explaining policies and procedures to clients and customers.
• Experience using business software applications to extract system data, analyze it, and assemble reports.
• Experience working within post-secondary admissions, registration or a related area is preferred.

Skills
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• Excellent customer service skills with the ability to diffuse escalated situations.
• Strong attention to detail, analytical and investigative skills in order to effectively solve a variety of problems.
• Advanced skills in Microsoft Office Suite, database, word processing, CRM, and spreadsheets.
• Strong interpersonal and communication (written and verbal) skills to interact effectively with the College’s diverse stakeholders, some of whom may have limited English language skills. Fluency in a second language would be an asset.
• Knowledge of college programs and structures of the Ontario secondary school system as well as knowledge of international credentials, credential evaluation, and detection of fraudulent documents is an asset.

Note: This position may require medium physical effort, lifting 5-20 kg/11-44 lbs. A skills assessment will be administered during the recruitment process.
A combination of relevant experience and education may be considered as equivalent to the above requirements in the event that there are no internal applicants that meet the qualifications as posted. Equivalency will be assessed by the talent acquisition team.

Employment Type:

• This job offered by Seneca Polytechnic College, Newnham Campus, Canada is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More
  

Applications begins on:

• The interested candidates/ job seekers can apply for the post of Admissions Adviser, International at Seneca Polytechnic College, Newnham Campus, Canada from May 29, 2023

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Last Date to Apply:

• The last date to apply for the post of Admissions Adviser, International at Seneca Polytechnic College, Newnham Campus, Canada is June 12, 2023.

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