Team Leader (Call Center) jobs at Meezan Bank Limited, Karachi 2023

@ Meezan Bank Limited, Karachi

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🎓 Bachelor Degree

🌏 Apply Online

🏦 Banking Jobs

📍 Pakistan

Description:

• Lead and manage a team of call center officers.
• Provide backup support and ensure all the team goals are met.
• Monitor call volume, prioritize and distribute the workload for the team.
• Track and measure individual and group goals throughout the day and on a long-term basis.
• Conduct performance reviews, prepare performance reports and present to management.
• Provide feedback & coaching to team members for improvement of performance and quality of service.
• Collaborate with other teams such as branches and Head Office departments to ensure a cohesive customer experience.

Skills & Knowledge:
• Excellent communication skills both written and verbal (fluent in Urdu & English)
• Strong attention to detail and ability to identify patterns and trends
• Experience with data analysis and report generation
• Capable of multitasking, working under pressure
• Patience and willingness to work flexible hours including weekends
• Good knowledge of call center metrics and performance indicators

Location:
• Multan

Qualification:

• Minimum Bachelors from a reputable university

Experience:
• Minimum 3 years of experience in the relevant field

Employment Type:

• This job offered by Meezan Bank Limited, Karachi is a Full-Time position. The possible benefits of Full-time positions include: Stability, Growth, and More
  

Applications begins on:

• The interested candidates/ job seekers can apply for the post of Team Leader (Call Center) at Meezan Bank Limited, Karachi from August 26, 2023

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Last Date to Apply:

• The last date to apply for the post of Team Leader (Call Center) at Meezan Bank Limited, Karachi is August 31, 2023.

How To Apply:

• Apply online on given link below.

Submit your application:

Start your new career with just one click! Apply online for this exciting opportunity.

• Apply online for Team Leader (Call Center) (Meezan Bank Limited, Karachi)

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