Job Overview
Role: Director of Housekeeping 客æ¿é¨æ»ç. Category: Housekeeping and Laundry Services. Location: Four Seasons Tianjin Tianjin Tianjin China.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Rising above the heart of the central business district and steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjin offers 259 elegant guest rooms and suites, five spectacular dining options, a luxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, as well as the extraordinary event spaces including two fabulous ballrooms. Business travellers will appreciate the Executive Club Lounge, while couples and families enjoying a getaway weekend will delight in the thoughtful services and exceptional amenities for which Four Seasons is recognized the world over. About the role Provides guest services as well as supervision, direction leadership in the Housekeeping Department in accordance with the objectives, performance and quality standards established by Four Seasons Hotel & Resorts and the Hotel. æç §åå£éå¢åæå¨é åºæ设ç«çè¥è¿ç®æ ãæå¡æ åï¼å¯¹æå±çé¨é¨è¿è¡çç£ãæå¼åé¢å¯¼ï¼å¹¶ä»¥æ¤ä¸ºå®¢äººæä¾æå¡ã What you will do To have complete knowledge of the Four Seasons Quality Standards, Service Standards and Group Specifications To have complete knowledge of Four Seasons Programs e.g. Guest History etc To have complete knowledge of Four Seasons standard operating policies and procedure Ensure that dept. profit goals are met or exceeded Maintains current and available Policy and procedure manuals for all staff Ensures staff are trained to understand and compete all common requests å ¨é¢ææ¡åå£çè´¨éæ åï¼æå¡æ ååéå¢è§å®ï¼ å ¨é¢ææ¡åå£çç¨åºï¼å¦å®¾å®¢åå²è®°å½çï¼ å ¨é¢ææ¡åå£çè¿è¥æ¿çãç¨åºï¼ ç¡®ä¿é¨é¨æçç®æ çå®ç°ï¼ ç¡®ä¿ä¸ºåå·¥æä¾å¯è¡çæ¿çåç¨åºï¼ ç¡®ä¿åå·¥éè¿å¹è®å»ç解并å®æéæ±ï¼ What you bring At least five years of work experience in the same position at an international brand hotel Able to lead and motivate team Fluent English speaking and writing skills Financial knowledge è³å°äºå¹´å½é åçé åºåå²ä½å·¥ä½ç»éªï¼ åäºé¢å¯¼åæ¿å±å¢éï¼ æµå©ççè±è¯å£è¯å书åè½åï¼ è´¢å¡ç¥è¯ï¼ What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals å ·æç«äºåçèªèµãå·¥èµä»¥åå ¨é¢çç¦å© ä¼è´¨çå¹è®ä¸åå±æºä¼ å¨å ¨çææåå£é åºä½å®¿å¯äº«ååå·¥ææ£ åå·¥å¶æå¯äº«åå 费干æ´æå¡ å è´¹åå·¥é¤ Schedule & Hours: Flexible. çµæ´»æç Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Key Responsibilities:
Role responsibilities are listed in the official Workday posting.
Eligibility / Qualification Required:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Rising above the heart of the central business district and steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjin offers 259 elegant guest rooms and suites, five spectacular dining options, a luxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, as well as the extraordinary event spaces including two fabulous ballrooms. Business travellers will appreciate the Executive Club Lounge, while couples and families enjoying a getaway weekend will delight in the thoughtful services and exceptional amenities for which Four Seasons is recognized the world over. About the role Provides guest services as well as supervision, direction leadership in the Housekeeping Department in accordance with the objectives, performance and quality standards established by Four Seasons Hotel & Resorts and the Hotel. æç §åå£éå¢åæå¨é åºæ设ç«çè¥è¿ç®æ ãæå¡æ åï¼å¯¹æå±çé¨é¨è¿è¡çç£ãæå¼åé¢å¯¼ï¼å¹¶ä»¥æ¤ä¸ºå®¢äººæä¾æå¡ã What you will do To have complete knowledge of the Four Seasons Quality Standards, Service Standards and Group Specifications To have complete knowledge of Four Seasons Programs e.g. Guest History etc To have complete knowledge of Four Seasons standard operating policies and procedure Ensure that dept. profit goals are met or exceeded Maintains current and available Policy and procedure manuals for all staff Ensures staff are trained to understand and compete all common requests å ¨é¢ææ¡åå£çè´¨éæ åï¼æå¡æ ååéå¢è§å®ï¼ å ¨é¢ææ¡åå£çç¨åºï¼å¦å®¾å®¢åå²è®°å½çï¼ å ¨é¢ææ¡åå£çè¿è¥æ¿çãç¨åºï¼ ç¡®ä¿é¨é¨æçç®æ çå®ç°ï¼ ç¡®ä¿ä¸ºåå·¥æä¾å¯è¡çæ¿çåç¨åºï¼ ç¡®ä¿åå·¥éè¿å¹è®å»ç解并å®æéæ±ï¼ What you bring At least five years of work experience in the same position at an international brand hotel Able to lead and motivate team Fluent English speaking and writing skills Financial knowledge è³å°äºå¹´å½é åçé åºåå²ä½å·¥ä½ç»éªï¼ åäºé¢å¯¼åæ¿å±å¢éï¼ æµå©ççè±è¯å£è¯å书åè½åï¼ è´¢å¡ç¥è¯ï¼ What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals å ·æç«äºåçèªèµãå·¥èµä»¥åå ¨é¢çç¦å© ä¼è´¨çå¹è®ä¸åå±æºä¼ å¨å ¨çææåå£é åºä½å®¿å¯äº«ååå·¥ææ£ åå·¥å¶æå¯äº«åå 费干æ´æå¡ å è´¹åå·¥é¤ Schedule & Hours: Flexible. çµæ´»æç Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
How to Apply:
Apply online through the official Four Seasons Workday page.
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