This Senior Associate role is within the Advisory Line of Service, specializing in IFS - Information Technology (IT) for PwC. The key responsibilities of this position involve the administration and support of enterprise DNS, DHCP, and IPAM services within a global environment. The successful candidate will monitor, troubleshoot, and resolve incidents impacting DDI infrastructure and related network services, managing DNS records, DHCP scopes, and IP allocation activities. This role also includes supporting DDI modernization and migration initiatives, performing system administration, patching, upgrades, and configuration maintenance across DDI environments. Leverage monitoring and operational tools to ensure service health, availability, and compliance with established service levels. Candidates with experience in IT management jobs, DNS DHCP IPAM specialist roles, or global IT infrastructure careers will find this opportunity engaging. The position requires acting as a technical SME, collaborating with stakeholders, and contributing to continuous improvement initiatives in a 24x7 operational environment. This is a vital role for an enterprise DDI solutions engineer focusing on critical network services architect tasks.
Key Responsibilities:
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Senior Associate
Job Description & Summary
Key Responsibilities
- Administer and support enterprise DNS, DHCP, and IPAM services within a global environment.
- Monitor, troubleshoot, and resolve incidents impacting DDI infrastructure and related network services.
- Manage DNS records, DHCP scopes, IP allocation activities, and related configuration changes.
- Support DDI modernization and migration initiatives, including transition activities to global DDI platforms.
- Perform system administration, patching, upgrades, and configuration maintenance across DDI environments.
- Leverage monitoring and operational tools to ensure service health, availability, and compliance with established service levels.
- Conduct root cause analysis and support problem management activities for critical incidents.
- Act as a technical SME and collaborate with stakeholders, partners, and operational teams to implement DNS/DHCP changes and support technical initiatives
- Maintain operational documentation, knowledge articles, and standard operating procedures.
- Contribute to continuous improvement initiatives and support a 24x7 operational environment when required.
Required Qualifications
- Minimum 3 years of experience supporting Enterprise DDI (DNS, DHCP, and IPAM) environments.
- Hands-on experience administering and troubleshooting DNS and DHCP services in enterprise environments.
- Experience managing DNS records, DHCP scopes, IP allocation, and related configuration activities.
- Strong understanding of IP networking concepts and experience troubleshooting network-related issues.
- Experience working with Windows and Linux server environments.
- Hands-on experience using Linux/Unix command-line environments.
- Experience supporting incident, problem, and change management processes.
- Ability to perform root cause analysis (RCA) for critical incidents and service disruptions.
- Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field.
- Excellent communication, collaboration, and documentation skills.
Preferred Qualifications
- Experience with BlueCat DDI solutions and migration activities.
- Experience with Active Directory, DNS, and DHCP services in Microsoft environments.
- Familiarity with DDI monitoring and operational tools such as ThousandEyes, SolarWinds, Splunk, or similar platforms.
- Knowledge of DNS security concepts and best practices.
- Experience working in mixed operating system environments, including Linux, Unix, and Microsoft platforms.
- Cloud and/or Security certifications preferred.
- Experience supporting large-scale global infrastructure or 24x7 operational environments.
- Exposure to networking technologies and platforms such as Cisco, Palo Alto, BlueCat, Infoblox, or Microsoft networking solutions.
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
-Understand the importance of have a correct information management
-Knowledge of information Security and Data Protection
-Correct information Security management
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture (EA), Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Learning Agility {+ 11 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
Eligibility / Qualification Required:
- Required Qualifications:
- Minimum 3 years of experience supporting Enterprise DDI (DNS, DHCP, and IPAM) environments.
- Hands-on experience administering and troubleshooting DNS and DHCP services in enterprise environments.
- Experience managing DNS records, DHCP scopes, IP allocation, and related configuration activities.
- Strong understanding of IP networking concepts and experience troubleshooting network-related issues.
- Experience working with Windows and Linux server environments.
- Hands-on experience using Linux/Unix command-line environments.
- Experience supporting incident, problem, and change management processes.
- Ability to perform root cause analysis (RCA) for critical incidents and service disruptions.
- Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field.
- Excellent communication, collaboration, and documentation skills.
- Preferred Qualifications:
- Experience with BlueCat DDI solutions and migration activities.
- Experience with Active Directory, DNS, and DHCP services in Microsoft environments.
- Familiarity with DDI monitoring and operational tools such as ThousandEyes, SolarWinds, Splunk, or similar platforms.
- Knowledge of DNS security concepts and best practices.
- Experience working in mixed operating system environments, including Linux, Unix, and Microsoft platforms.
- Cloud and/or Security certifications preferred.
- Experience supporting large-scale global infrastructure or 24x7 operational environments.
- Exposure to networking technologies and platforms such as Cisco, Palo Alto, BlueCat, Infoblox, or Microsoft networking solutions.
- Additional Requirements and Skills:
- Understand the importance of correct information management.
- Knowledge of information Security and Data Protection.
- Correct information Security management.
- Required Skills: Accepting Feedback, Active Listening, Analytical Thinking, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture (EA), Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Learning Agility, and 11 more related skills.
- Certifications: Cloud and/or Security certifications preferred.
General Conditions:
- All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
- Travel Requirements: Not Specified.
- Available for Work Visa Sponsorship: No.
- Government Clearance Required: No.
How to Apply:
Application instructions were not provided in the original text. Please refer to the source job posting for details on how to apply.
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