People and Culture Coordinator

Job Overview

Role: People and Culture Coordinator. Category: People and Culture. Location: Four Seasons Hangzhou at Hangzhou Center Hangzhou Zhejiang China.

Key Responsibilities:

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: About the role ååŠ©å¤„ç†äººåŠ›èµ„æºä¸Žä¼ä¸šæ–‡åŒ–éƒ¨é—¨è¡Œæ”¿ç›¸å ³å·¥ä½œã€‚ Assist in handling administrative work related to the People and Culture. What you will do Responsible for notice board posting and updating. è´Ÿè´£å‘˜å·¥å‘Šç¤ºæ ä¿¡æ¯çš„å¼ è´´åŠæ›´æ–°ã€‚ Responsible for documents flow for signature and filing management. 负责文件的签批流转及档案管理。 Responsible for office environment and storeroom items are kept in order and stocktake all FFE regularly. è´Ÿè´£åŠžå ¬å®¤æ•´ä½“çŽ¯å¢ƒåŠä»“åº“ç‰©èµ„æœ‰åºå­˜å‚¨ï¼Œè´Ÿè´£FFE管理及定期盘点。 Responsible for all daily work-related system usage and management, such as fingerprint machine, door safety system, HotSOS Engineering system, etc. è´Ÿè´£æ—¥å¸¸å·¥ä½œç›¸å ³çš„ç³»ç»Ÿä½¿ç”¨ä¸Žç»´æŠ¤ï¼Œä¾‹å¦‚æŒ‡çº¹æœºã€é—¨ç¦ç³»ç»Ÿã€å·¥ç¨‹æŠ¥ä¿®ç³»ç»Ÿç­‰ã€‚ Responsible for raising purchasing requisition for office supplies and training and activities materials to ensure sufficient stock of office supplies. è´Ÿè´£åœ¨é‡‡è´­ç³»ç»Ÿä¸­ç”³è¯·åŠžå ¬ç”¨å“åŠåŸ¹è®­å’Œæ´»åŠ¨ç‰©èµ„çš„é‡‡è´­ï¼Œç¡®ä¿æœ‰åˆç†çš„åº“å­˜é‡ã€‚ Responsible for new hires’ check-in formalities, e.g. prepare welcome kit; prepare offer letter and labor contract; check-in new hires in Workday and Landa system, etc. è´Ÿè´£åŠžç†æ–°å‘˜å·¥å ¥èŒæ‰‹ç»­ï¼Œä¾‹å¦‚ï¼šå‡†å¤‡æ–°å‘˜å·¥å ¥èŒææ–™ã€è˜ç”¨ä¿¡ã€åŠ³åŠ¨åˆåŒä»¥åŠåœ¨é›†å›¢Workday和本地Landaäººäº‹ç³»ç»Ÿä¸­è¾“å ¥æ–°å‘˜å·¥ä¿¡æ¯ã€‚ Responsible for coordinating the employee dormitory allocation with apartment. Assist to follow up the staff issue and come out the employee dormitory check report based on spot check result. è´Ÿè´£å‘˜å·¥å ¬å¯“çš„é ç½®ä¸Žæ—¥å¸¸ç»´æŠ¤ã€‚ååŠ©å¤„ç†å‘˜å·¥å ¬å¯“å‘ç”Ÿçš„å‘˜å·¥äº‹ä»¶ï¼›åˆ¶ä½œå‘˜å·¥å ¬å¯“æ£€æŸ¥æŠ¥è¡¨ã€‚ Responsible for Locker Room, Employee Relaxation Room allocation and daily maintenance, perform the daily walk through with other P&C team members and give the feedback to Director of P&C. è´Ÿè´£å‘˜å·¥æ›´è¡£å®¤ã€å‘˜å·¥ä¼‘æ¯å®¤çš„é ç½®ä¸Žæ—¥å¸¸ç»´æŠ¤ï¼Œç¡®ä¿å ¶å¹²å‡€å«ç”Ÿå¹¶åŠæ—¶ç»™äºˆäººåŠ›èµ„æºä¸Žä¼ä¸šæ–‡åŒ–æ€»ç›‘åé¦ˆã€‚ Responsible for all kinds of financial reimbursement. 负责各类财务费用报销。 Responsible for monitoring employee health check and ensure all physical certificates are within validity. è´Ÿè´£è·Ÿè¿›æ‰€æœ‰å‘˜å·¥ä½“æ£€å®Œæˆæƒ å†µåŠå¥åº·è¯ç®¡ç†ï¼Œç¡®ä¿æ‰€æœ‰å¥åº·è¯éƒ½åœ¨æœ‰æ•ˆæœŸå† ã€‚ Support P&C departments’ attendance records in HR systems (Workday, Landa) and keep all information are updated accurately in a timely manner. 协助完成部门员工的考勤管理，确保在规定的时间做好考勤工作。 Responsible for establishing and maintaining employee filing system (including exit employees). Ensure all the documents are filed accurately in a timely manner. è´Ÿè´£æ‰€æœ‰åœ¨èŒå’Œç¦»èŒå‘˜å·¥ä¸ªäººæ¡£æ¡ˆçš„å»ºç«‹ç®¡ç†ã€‚ç¡®ä¿æ‰€æœ‰ä¸Žå‘˜å·¥ç›¸å ³çš„æ–‡ä»¶åŠæ—¶å¹¶æ­£ç¡®åœ°å­˜æ”¾åˆ°å‘˜å·¥çš„ä¸ªäººæ¡£æ¡ˆä¸­ã€‚ Responsible for poster design and video shooting for activities. 负责各类活动的海报制作 / 视频拍摄。 Responsible for employee activity panning and organization. 负责各类员工活动的策划组织与实施开展。 What you bring University degree or equivalence. 大学本科或同等学历。 Experience 工作经验： Be of 1 year working experience at the same position in 5-star international hotel. 1å¹´äºŽå›½é™ äº”æ˜Ÿçº§é ’åº—åŒç­‰èŒä½å·¥ä½œç»éªŒã€‚ Being calm and patient and be of service passion. å†·é™è€å¿ƒï¼Œå ·å¤‡æœåŠ¡çƒ­æƒ ã€‚ Requires knowledge of the basic ability to operate computer. å ·å¤‡åŸºæœ¬ç”µè„‘æ“ä½œçŸ¥è¯†ã€‚ Good oral communication skill in Chinese & English. 良好的中英文口头沟通能力。 Basic English business writing skill. 基本的商务英语写作能力。 Good knowledge of Word, Excel and PowerPoint. ç†ŸçŸ¥ç”µè„‘æ“ä½œåŠåŠžå ¬è½¯ä»¶åº”ç”¨ã€‚ Logic, eye for details, approachable and willing to help. 逻辑性强、注重细节、平易近人及乐于帮助他人。 What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Schedule & Hours: 40 Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Eligibility / Qualification Required:

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: About the role ååŠ©å¤„ç†äººåŠ›èµ„æºä¸Žä¼ä¸šæ–‡åŒ–éƒ¨é—¨è¡Œæ”¿ç›¸å ³å·¥ä½œã€‚ Assist in handling administrative work related to the People and Culture. What you will do Responsible for notice board posting and updating. è´Ÿè´£å‘˜å·¥å‘Šç¤ºæ ä¿¡æ¯çš„å¼ è´´åŠæ›´æ–°ã€‚ Responsible for documents flow for signature and filing management. 负责文件的签批流转及档案管理。 Responsible for office environment and storeroom items are kept in order and stocktake all FFE regularly. è´Ÿè´£åŠžå ¬å®¤æ•´ä½“çŽ¯å¢ƒåŠä»“åº“ç‰©èµ„æœ‰åºå­˜å‚¨ï¼Œè´Ÿè´£FFE管理及定期盘点。 Responsible for all daily work-related system usage and management, such as fingerprint machine, door safety system, HotSOS Engineering system, etc. è´Ÿè´£æ—¥å¸¸å·¥ä½œç›¸å ³çš„ç³»ç»Ÿä½¿ç”¨ä¸Žç»´æŠ¤ï¼Œä¾‹å¦‚æŒ‡çº¹æœºã€é—¨ç¦ç³»ç»Ÿã€å·¥ç¨‹æŠ¥ä¿®ç³»ç»Ÿç­‰ã€‚ Responsible for raising purchasing requisition for office supplies and training and activities materials to ensure sufficient stock of office supplies. è´Ÿè´£åœ¨é‡‡è´­ç³»ç»Ÿä¸­ç”³è¯·åŠžå ¬ç”¨å“åŠåŸ¹è®­å’Œæ´»åŠ¨ç‰©èµ„çš„é‡‡è´­ï¼Œç¡®ä¿æœ‰åˆç†çš„åº“å­˜é‡ã€‚ Responsible for new hires’ check-in formalities, e.g. prepare welcome kit; prepare offer letter and labor contract; check-in new hires in Workday and Landa system, etc. è´Ÿè´£åŠžç†æ–°å‘˜å·¥å ¥èŒæ‰‹ç»­ï¼Œä¾‹å¦‚ï¼šå‡†å¤‡æ–°å‘˜å·¥å ¥èŒææ–™ã€è˜ç”¨ä¿¡ã€åŠ³åŠ¨åˆåŒä»¥åŠåœ¨é›†å›¢Workday和本地Landaäººäº‹ç³»ç»Ÿä¸­è¾“å ¥æ–°å‘˜å·¥ä¿¡æ¯ã€‚ Responsible for coordinating the employee dormitory allocation with apartment. Assist to follow up the staff issue and come out the employee dormitory check report based on spot check result. è´Ÿè´£å‘˜å·¥å ¬å¯“çš„é ç½®ä¸Žæ—¥å¸¸ç»´æŠ¤ã€‚ååŠ©å¤„ç†å‘˜å·¥å ¬å¯“å‘ç”Ÿçš„å‘˜å·¥äº‹ä»¶ï¼›åˆ¶ä½œå‘˜å·¥å ¬å¯“æ£€æŸ¥æŠ¥è¡¨ã€‚ Responsible for Locker Room, Employee Relaxation Room allocation and daily maintenance, perform the daily walk through with other P&C team members and give the feedback to Director of P&C. è´Ÿè´£å‘˜å·¥æ›´è¡£å®¤ã€å‘˜å·¥ä¼‘æ¯å®¤çš„é ç½®ä¸Žæ—¥å¸¸ç»´æŠ¤ï¼Œç¡®ä¿å ¶å¹²å‡€å«ç”Ÿå¹¶åŠæ—¶ç»™äºˆäººåŠ›èµ„æºä¸Žä¼ä¸šæ–‡åŒ–æ€»ç›‘åé¦ˆã€‚ Responsible for all kinds of financial reimbursement. 负责各类财务费用报销。 Responsible for monitoring employee health check and ensure all physical certificates are within validity. è´Ÿè´£è·Ÿè¿›æ‰€æœ‰å‘˜å·¥ä½“æ£€å®Œæˆæƒ å†µåŠå¥åº·è¯ç®¡ç†ï¼Œç¡®ä¿æ‰€æœ‰å¥åº·è¯éƒ½åœ¨æœ‰æ•ˆæœŸå† ã€‚ Support P&C departments’ attendance records in HR systems (Workday, Landa) and keep all information are updated accurately in a timely manner. 协助完成部门员工的考勤管理，确保在规定的时间做好考勤工作。 Responsible for establishing and maintaining employee filing system (including exit employees). Ensure all the documents are filed accurately in a timely manner. è´Ÿè´£æ‰€æœ‰åœ¨èŒå’Œç¦»èŒå‘˜å·¥ä¸ªäººæ¡£æ¡ˆçš„å»ºç«‹ç®¡ç†ã€‚ç¡®ä¿æ‰€æœ‰ä¸Žå‘˜å·¥ç›¸å ³çš„æ–‡ä»¶åŠæ—¶å¹¶æ­£ç¡®åœ°å­˜æ”¾åˆ°å‘˜å·¥çš„ä¸ªäººæ¡£æ¡ˆä¸­ã€‚ Responsible for poster design and video shooting for activities. 负责各类活动的海报制作 / 视频拍摄。 Responsible for employee activity panning and organization. 负责各类员工活动的策划组织与实施开展。 What you bring University degree or equivalence. 大学本科或同等学历。 Experience 工作经验： Be of 1 year working experience at the same position in 5-star international hotel. 1å¹´äºŽå›½é™ äº”æ˜Ÿçº§é ’åº—åŒç­‰èŒä½å·¥ä½œç»éªŒã€‚ Being calm and patient and be of service passion. å†·é™è€å¿ƒï¼Œå ·å¤‡æœåŠ¡çƒ­æƒ ã€‚ Requires knowledge of the basic ability to operate computer. å ·å¤‡åŸºæœ¬ç”µè„‘æ“ä½œçŸ¥è¯†ã€‚ Good oral communication skill in Chinese & English. 良好的中英文口头沟通能力。 Basic English business writing skill. 基本的商务英语写作能力。 Good knowledge of Word, Excel and PowerPoint. ç†ŸçŸ¥ç”µè„‘æ“ä½œåŠåŠžå ¬è½¯ä»¶åº”ç”¨ã€‚ Logic, eye for details, approachable and willing to help. 逻辑性强、注重细节、平易近人及乐于帮助他人。 What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Schedule & Hours: 40 Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

How to Apply:

Apply online through the official Four Seasons Workday page.

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