We are looking for a ServiceNow Developer with the ambition to grow within his/her expertise. You will be part of the Core Applications team within the Dutch IT organization of PwC, a leading global professional services firm. This exciting ServiceNow Developer opportunity is based primarily in Utrecht, Netherlands. Within this team, you will be co-responsible for a set of applications that are used across the entire Dutch PwC organization. The core applications department spans critical areas like Human Capital, Clients & Markets, Facility Management, Compliance, Finance, and Procurement, offering a broad impact for a skilled ServiceNow professional.
In this challenging position, you will be given the responsibility for optimal service within your focus area. You will be working in a team with enthusiastic colleagues, collaboratively seeking successful final solutions for the organization. As a key linking pin between stakeholders and processes, your daily responsibilities will include the management and development of ServiceNow. This entails being the second line of contact for requests and incidents, release management, and the monitoring of interfaces. You will assist in the integration of new functionalities and applications in our IT landscape, research opportunities for work process optimization, and serve as the main point of contact for colleagues from other departments within PwC.
Eligibility / Qualification Required:
We are looking for someone with passion for the profession and who sets a high quality standard for the ServiceNow platform. The ideal candidate will have solid experience with the support of operational applications and end users, and possess the ability to translate business questions into functional and/or technical solutions. It is important that you are able to think and collaborate effectively with colleagues, provide functional/technical advice, and propose solutions for the organization's needs. You must be able to explain complex functional/technical matters easily and in a communicative manner.
Do you meet (most of) these requirements?
- You have experience developing, implementing, and troubleshooting on the ServiceNow platform;
- Knowledge of Applications / Services like: ServiceNow - ITSM, ITBM, HRSD, Virtual Agent, Service Portal, Custom Apps;
- You have HBO (Vocational) working and thinking level;
- You are analytical and service-oriented;
- You have knowledge in the fields of JavaScript, REST APIs, IT Service Management, HTML, CSS, XML, JSON and Microsoft Azure;
- You are proactive, seeing opportunities for new developments and improvements within the focus area;
- Strong communication skills (for example: with SaaS suppliers, governance, escalation, release management);
- You can work effectively in a team and also independently;
- You speak fluent Dutch and English.
Nice to haves are:
- Understanding of integrating with other applications/services using APIs, like MarkLogic;
- Certified ServiceNow Administrator (CSA);
- Knowledge of GDPR and Data Security standards.
How to Apply:
Are you excited about this ServiceNow Developer role? Then we’d love to receive your motivation letter and CV showing why you are the perfect fit for this role. Apply now!
After your application:
- You’ll immediately receive a confirmation in your inbox;
- If your qualifications match the profile we’re looking for, we’ll contact you within two weeks for a short introductory conversation;
- If everyone is enthusiastic, we’ll schedule an interview. Depending on the results, you’ll receive an invitation for a first interview.
Click here for more information about the application process.
Should you require more information about the position at PwC, Peter de Vries - Lead Talent Acquisition Specialist will be happy to assist you via email at
Peter.de.vries@pwc.com.
View Official Posting & Apply