This opportunity is for a Unit Head – Operational Excellence, located at the Head Office in Karachi, Sindh, Pakistan, within the Service Quality Department - General Services & Customer Support Group. The role focuses on driving continuous improvement, digital transformation, and operational excellence initiatives. This is a key leadership role in quality management and process optimization. For candidates seeking Operational Excellence careers in Karachi or Lean Six Sigma jobs in Pakistan, this role offers a significant opportunity in process improvement and digital transformation.
Eligibility / Qualification Required:
- Minimum Bachelors preferably Masters from an HEC recognized institute/university.
- Qualification in Islamic Finance will be an added advantage.
Skills:
- Applying Lean, Six Sigma, and continuous improvement methodologies
- Driving digital transformation and automation initiatives
- Conducting root cause analysis (RCA) and structured problem-solving
- Managing vendors and fostering a continuous improvement mindset
Experience:
- More than 10 years of relevant experience
Key Responsibilities:
- Driving continuous improvement using Lean, Six Sigma, and digital tools
- Leading change management and embedding improvement culture
- Overseeing queue management systems and improving TATs
- Establishing KPIs and driving data-driven process optimization
General Conditions:
No specific general conditions were provided in the job description.
How to Apply:
No specific application instructions were provided in the job description. Please refer to the source for application details.