At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects. In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.
PwC Channel Islands Overview: At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops moving. With our tech-forward and people-empowered network, we provide expert assurance, tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve real results.
Job Summary: The Workplace Operations Manager plays a key role in the employee and visitor experience. The role manages day to day office operations, supports the Workplace Operations Lead and works closely with the office Managing Partner, the wider Workplace Operations team and other operational teams to ensure the office runs smoothly and efficiently. The Workplace Operations team delivers Workplace Services efficiently and cost-effectively, working closely with approved suppliers on strategic planning and operations to ensure services meet agreed specifications and Service Levels Agreements (SLA’s). This includes space management, refurbishment support and change management for new ways of working. Helping shape a safe, functional workplace through physical, technological and business solutions aligned with the Firm’s culture and values. The role is varied and requires flexibility and agility to meet changing business needs, including occasional out of hours support.
Eligibility / Qualification Required:
Qualifications & Certifications:
- We are unable to provide a work permit for this role. Candidates must hold their own right to work in Guernsey.
- A current IOSH Managing Safely certificate would be beneficial along with a knowledge of current Health Safety & Environmental procedures and legislation.
Skills & Experience Required:
- Strong interpersonal and teamwork skills, with the ability to build trusted relationships and work effectively with colleagues, clients and suppliers at all levels while contributing positively to team culture.
- Leadership skills, with the ability to motivate and coach others, build credibility and work effectively across the business.
- Confident using Microsoft Office and other standard desktop applications; knowledge of workstation setups, mobile devices and printers would be beneficial.
- An interest in new and emerging technologies that support modern ways of working.
- A positive, proactive and adaptable approach, with a willingness to learn, continuously develop, solve problems, use sound judgement and deliver a high level of service.
- Previous facilities management experience, including knowledge of building systems, landlord relationships, third-party supplier management and relevant health and safety legislation.
- Strong project management, communication, organisation and time management skills, with the ability to prioritise, manage competing demands, work independently and collaboratively, and perform well under pressure.
- Professional, discreet and confident in handling sensitive or confidential information.
- Around five years’ experience in a similar role, ideally within a customer service-focused environment.
- Good commercial awareness and an understanding of how operations supports wider business strategy.
General Conditions:
Travel Requirements:
- You may be required to travel within the Channel Islands and UK from time to time. (Up to 20% travel is also mentioned)
The skills we look for in our people:
- All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, Evolved PwC Professional. The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire, Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion, Build and Deliver.
Diversity:
- We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm
- Available for Work Visa Sponsorship? No
- Government Clearance Required? Yes
How to Apply:
The application method is not explicitly detailed in the provided text. Typically, applications for PwC roles are submitted via their official career portal.
View Official Posting & Apply