Specjalista/ specjalistka ds. wsparcia systemów ERP (ze znajomością T-SQL DML)

In IT systems administration at PwC, you will work through the implementation, management, administration and advanced troubleshooting of IT solutions. You will be responsible for maintaining the seamless operation of an organisation's IT infrastructure, which includes maintaining servers, managing network configurations, and providing critical support to prevent and resolve technical issues. Innovative and technological projects are our daily routine. We provide Clients with the highest quality, guided by reliability, objectivity, and investment in data, tools, technologies, products, and services. We are convinced that thanks to unconventional combinations of skills, experience, and technology, we can actively participate in shaping tomorrow.
Our Internal Business Application Centre (IBACentre) team will provide you with the opportunity to support our core business functions by implementing applications that enable more efficient work and the provision of services at the highest level. Our team focuses on supporting core and global business applications, as well as ensuring their continuity, managing customer relationships, and incidents. We are looking for an ERP Systems Support Specialist.

Eligibility / Qualification Required:

• You have T-SQL knowledge enabling the formulation of more complex queries (JOIN/APPLY/WITH) to the MS SQL Server database (DML) and at least one year of experience.
• You have experience in working with business application support.
• You have the ability to analyze and solve problems reported by users.
• You know and have experience in operating IT Support Management systems.
• You have experience working in an application support model (ticketing, SLA, escalations, documentation).
• You participate in system change tests (UAT, regression).
• You understand basic data flows between systems (import/export, integrations).
• You know the basics of MS Reporting Services and reporting tools.
• You know Microsoft Office tools — Outlook, Word, Excel, and PowerPoint — and SharePoint as a file repository.
• You have very good interpersonal skills, including communication and teamwork.
• You have basic knowledge of financial and purchasing processes (P2P / S2P).
• You demonstrate knowledge of new technologies and AI-based tools in daily work (e.g., task automation, information analysis, content preparation).
• You know Polish and English spoken and written.

Mile widziane (Preferred):

• Knowledge of iPOS (Professional Advantage) or SunSystems (Infor) systems.
• Knowledge of T-SQL for creating and modifying objects (DDL).
• Ability to read and interpret T-SQL code prepared by others.
• Experience in using AI systems (e.g., Copilot, ChatGPT) in daily work.
• Knowledge of VBA programming.
• Experience in MS SQL Server 2022 administration.

General Conditions:

Your future role will involve:

• Administration of the SunSystems financial system and/or iPOS purchasing system in the CEE region.
• Providing ongoing application support (2nd line) for purchasing and financial-accounting systems.
• Handling user requests in the ticketing system in accordance with established SLAs.
• Analyzing and solving problems related to system operation and data processing.
• Data analysis in MS SQL Server databases and preparing T-SQL (DML) queries for support and diagnostics purposes.
• User support in P2P / S2P processes and cooperation with financial-accounting teams.
• Participation in system change tests (UAT, regression tests) and support for new functionality implementations.
• Creating and updating documentation (instructions, solution descriptions, knowledge base).
• Cooperation with IT teams and system providers in solving problems and improvements.

By joining us, you gain:

• Flexible conditions: hybrid work model (min. 2 days work from office per week), flexible start of the day, workation, sabbatical leave.
• Development and qualification enhancement: full team support during the onboarding process, mentoring, training, workshops, certification co-/financed by PwC, and conversations with a native speaker.
• Broad medical and well-being program: medical care package (including physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice.
• Possibility to create an individual benefit plan (choice of, among others, lunch pass, insurance package, concierge, pet veterinary package, or massages) and access to a cafeteria — including vouchers, discounts on IT equipment, and car purchase.
• 3 hours of paid leave per month for volunteering.
• Additional day off for birthday.
• The option to recommend friends to PwC.

Your personal data will be processed for recruitment purposes by PwC Advisory sp. z o.o. sp.k. or another PwC entity which runs a recruitment process - ( list of entities ). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy.

How to Apply:

The recruitment process involves:

• Sending the application form and CV.
• A phone conversation with a Recruiter.
• A recruitment meeting with a team member and HR.

Please note: The email address pl_recruitment@pwc.com is for questions only and is not to be used for sending CVs. Please look for the official application portal on the PwC career website.
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