Job Overview
Role: In Room Dining Supervisor. Category: Food and Beverage. Location: Four Seasons Tokyo - Marunouchi Chiyoda-ku Tokyo Japan.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Discover a true boutique experience at Four Seasons Hotel Tokyo at Marunouchi. Located within walking distance of Tokyo Station, this 57-key intimate urban retreat is at the heart of the city's vibrant pulse. Explore the nearby galleries and upscale boutiques in Ginza, or indulge in Tokyo's hidden gems, from sushi bars and speakeasies to exceptional izakayas and local cafes. The phenomenally talented, Chef Daniel Calvert, is at the helm of Maison Marunouchi and Michelin-starred Sézanne. The former is an elevated Parisian bistro, while the latter â listed on Asia's 50 Best Restaurants and The Worldâs 50 Best Restaurants â is the epitome of fine French dining yet regionally-inspired. About the role Plan, organize, control and direct the work of employees in the Department while ensuring guest satisfaction. /ã²ã¹ãã®æºè¶³ãä¿è¨¼ãã¤ã¤ãé¨ç½²ã®å¾æ¥å¡ã®ä»äºã®è¨ç»ãåãã¾ã¨ãã管çãæ示ãè¡ãã What you will do Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for the dining and in-room private bar services. /ãã¤ãã³ã°ãã«ã¼ã ãã©ã¤ãã¼ããã¼ãµã¼ãã¹ã®ããã®æ°é ãã®å¹ãããéã ã£ãã¨ã¯ã¹ããªã¨ã³ã¹ã«ç¹åããä¸åãªå è£ ãæ½ãããç°å¢ã§ãã¯ã¤ã³ãã¹ããªããã®ç¥èãæä¾ããã®ã«å ããé£åãææã調çæ¹æ³å ¨ã¦ã®å質ã説æããä¿è¨¼ããã Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. /ã¢ã¦ãã¬ããã®è¨åãè£ ç½®ã®ç¶æ ã確èªããå¿ è¦ã«å¿ããä¿®æ£ãæ¹åã®æè¨ãããã Assist Department Head to complete/meet PWT goal. /PWTç®æ¨ãå®/éæãããããããã¼ãã¡ã³ããããããµãã¼ãããã Implement new benchmark standard training and assist Department Head to meet yearly goal. /æ°ããªãã³ããã¼ã¯ã¹ã¿ã³ãã¼ãç ä¿®ãå®æ½ãã年次ç®æ¨ã®éæã«åããããã¼ãã¡ã³ããããããµãã¼ãããã Ensure all menus in the Restaurant are clean and updated. /ã¬ã¹ãã©ã³ã®ã¡ãã¥ã¼å ¨ã¦ãæ¸ æ½ã§ææ°ã®ãã®ã§ããããå¾¹åºããã Assist team and DH to assist department goal. /é¨ç½²ã®ç®æ¨éæã«åãããã¼ã ãããã¼ãã¡ã³ããããããµãã¼ãããã Assist with set-up and cleaning of operational areas. /ãªãã¬ã¼ã·ã§ã³ã¨ãªã¢ã®ã»ããã¢ããããã³æ¸ æã®ãµãã¼ããããã Perform any additional duties as assigned by Outlet Manager. /ãã®ä»ãã¢ã¦ãã¬ããããã¼ã¸ã£ã¼ãæ示ããæ¥åãè¡ãã What you bring Require a flexible schedule in order to accomplish all major responsibilities and tasks. /éè¦ãªè·åãã¿ã¹ã¯ã®å ¨ã¦ãéæãããããæè»ãªã¹ã±ã¸ã¥ã¼ã«ãå¿ è¦ã¨ãããã Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as they relates to Cashiering. Working knowledge is generally learned on the job./ã¬ã¸ä¿ã«é¢ä¿ãããããä¸è¬ä¼è¨ååããã³ãã©ã¼ã·ã¼ãºã³ãºã¤ã³ã¿ã¼ãã«ã³ã³ããã¼ã«ãããªã·ã¼ï¼ããã·ã¼ã¸ã£ã¼ã®åºç¤ã¨ãªãå°éç¥èãå¿ è¦ã¨ããããå®åç¥èã¯ãä¸è¬çã«ç¾å ´ã§ç¿å¾ã§ããã Ability to operate fax, scanner, copier, telephone, adding machine, calculator. /ãã¡ã¯ã·ããªãã¹ãã£ãã¼ãã³ãã¼æ©ãé»è©±ãã¬ã¸ãè¨ç®æ©ãæä½ã§ãããã¨ã Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software. /ã³ã³ãã¥ã¼ã¿ã¼æ©å¨ãMicrosoft Office Suiteã½ããã¦ã¨ã¢ã®ç¥èããããæä½ã§ãããã¨ã Ability to read, write and speak English & Japanese. /è±èªãæ¥æ¬èªã®èªã¿æ¸ããä¼è©±è½åã Knowledge of Food & Beverage service, cost control. /F&Bãµã¼ãã¹ãã³ã¹ã管çã®ç¥è What we offer: ⢠Competitive Salary, wages, and a comprehensive benefits package ⢠Excellent Training and Development opportunities ⢠Complimentary Accommodation at other Four Seasons Hotels and Resort ⢠50ï¼ F&B outlet discount for other Four Seasons Hotel in Japan (except SÃZANNE ) ⢠Complimentary Employee Meals ⢠Social insurance ⢠Define contribution benefit ⢠Yearly health checks up Schedule & Hours: ⢠40 working hours per week. ⢠10 days off every month except Februaryãï¼9 daysï¼ Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Key Responsibilities:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Discover a true boutique experience at Four Seasons Hotel Tokyo at Marunouchi. Located within walking distance of Tokyo Station, this 57-key intimate urban retreat is at the heart of the city's vibrant pulse. Explore the nearby galleries and upscale boutiques in Ginza, or indulge in Tokyo's hidden gems, from sushi bars and speakeasies to exceptional izakayas and local cafes. The phenomenally talented, Chef Daniel Calvert, is at the helm of Maison Marunouchi and Michelin-starred Sézanne. The former is an elevated Parisian bistro, while the latter â listed on Asia's 50 Best Restaurants and The Worldâs 50 Best Restaurants â is the epitome of fine French dining yet regionally-inspired. About the role Plan, organize, control and direct the work of employees in the Department while ensuring guest satisfaction. /ã²ã¹ãã®æºè¶³ãä¿è¨¼ãã¤ã¤ãé¨ç½²ã®å¾æ¥å¡ã®ä»äºã®è¨ç»ãåãã¾ã¨ãã管çãæ示ãè¡ãã What you will do Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for the dining and in-room private bar services. /ãã¤ãã³ã°ãã«ã¼ã ãã©ã¤ãã¼ããã¼ãµã¼ãã¹ã®ããã®æ°é ãã®å¹ãããéã ã£ãã¨ã¯ã¹ããªã¨ã³ã¹ã«ç¹åããä¸åãªå è£ ãæ½ãããç°å¢ã§ãã¯ã¤ã³ãã¹ããªããã®ç¥èãæä¾ããã®ã«å ããé£åãææã調çæ¹æ³å ¨ã¦ã®å質ã説æããä¿è¨¼ããã Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. /ã¢ã¦ãã¬ããã®è¨åãè£ ç½®ã®ç¶æ ã確èªããå¿ è¦ã«å¿ããä¿®æ£ãæ¹åã®æè¨ãããã Assist Department Head to complete/meet PWT goal. /PWTç®æ¨ãå®/éæãããããããã¼ãã¡ã³ããããããµãã¼ãããã Implement new benchmark standard training and assist Department Head to meet yearly goal. /æ°ããªãã³ããã¼ã¯ã¹ã¿ã³ãã¼ãç ä¿®ãå®æ½ãã年次ç®æ¨ã®éæã«åããããã¼ãã¡ã³ããããããµãã¼ãããã Ensure all menus in the Restaurant are clean and updated. /ã¬ã¹ãã©ã³ã®ã¡ãã¥ã¼å ¨ã¦ãæ¸ æ½ã§ææ°ã®ãã®ã§ããããå¾¹åºããã Assist team and DH to assist department goal. /é¨ç½²ã®ç®æ¨éæã«åãããã¼ã ãããã¼ãã¡ã³ããããããµãã¼ãããã Assist with set-up and cleaning of operational areas. /ãªãã¬ã¼ã·ã§ã³ã¨ãªã¢ã®ã»ããã¢ããããã³æ¸ æã®ãµãã¼ããããã Perform any additional duties as assigned by Outlet Manager. /ãã®ä»ãã¢ã¦ãã¬ããããã¼ã¸ã£ã¼ãæ示ããæ¥åãè¡ãã What you bring Require a flexible schedule in order to accomplish all major responsibilities and tasks. /éè¦ãªè·åãã¿ã¹ã¯ã®å ¨ã¦ãéæãããããæè»ãªã¹ã±ã¸ã¥ã¼ã«ãå¿ è¦ã¨ãããã Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as they relates to Cashiering. Working knowledge is generally learned on the job./ã¬ã¸ä¿ã«é¢ä¿ãããããä¸è¬ä¼è¨ååããã³ãã©ã¼ã·ã¼ãºã³ãºã¤ã³ã¿ã¼ãã«ã³ã³ããã¼ã«ãããªã·ã¼ï¼ããã·ã¼ã¸ã£ã¼ã®åºç¤ã¨ãªãå°éç¥èãå¿ è¦ã¨ããããå®åç¥èã¯ãä¸è¬çã«ç¾å ´ã§ç¿å¾ã§ããã Ability to operate fax, scanner, copier, telephone, adding machine, calculator. /ãã¡ã¯ã·ããªãã¹ãã£ãã¼ãã³ãã¼æ©ãé»è©±ãã¬ã¸ãè¨ç®æ©ãæä½ã§ãããã¨ã Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software. /ã³ã³ãã¥ã¼ã¿ã¼æ©å¨ãMicrosoft Office Suiteã½ããã¦ã¨ã¢ã®ç¥èããããæä½ã§ãããã¨ã Ability to read, write and speak English & Japanese. /è±èªãæ¥æ¬èªã®èªã¿æ¸ããä¼è©±è½åã Knowledge of Food & Beverage service, cost control. /F&Bãµã¼ãã¹ãã³ã¹ã管çã®ç¥è What we offer: ⢠Competitive Salary, wages, and a comprehensive benefits package ⢠Excellent Training and Development opportunities ⢠Complimentary Accommodation at other Four Seasons Hotels and Resort ⢠50ï¼ F&B outlet discount for other Four Seasons Hotel in Japan (except SÃZANNE ) ⢠Complimentary Employee Meals ⢠Social insurance ⢠Define contribution benefit ⢠Yearly health checks up Schedule & Hours: ⢠40 working hours per week. ⢠10 days off every month except Februaryãï¼9 daysï¼ Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Eligibility / Qualification Required:
Eligibility and qualification requirements are listed in the official Workday posting.
How to Apply:
Apply online through the official Four Seasons Workday page.
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