Job Description & Summary We are a team that turns complexity into opportunity. We look for those who anticipate shifts before they happen, challenge how things are done, and bring the experience to create real change. SHAPING TOMORROW Make a real impact, today, and tomorrow, through work that matters. Here, you will tackle today’s toughest challenges with a future-focused mindset; so our clients turn to us first when it matters most. About the PwC Greece Experience Center The Experience Center is where meaningful work happens. It is a place for people who enjoy tackling real problems, working closely with others, and turning uncertainty into clarity. In the Experience Center, you will design and run hands on sessions that help teams think better, decide faster, and move forward with confidence. You will work with smart, curious people from different backgrounds and disciplines, bringing structure to news challenges and helping groups reach decisions that matter. The Experience Center is interactive, collaborative, and practical. Every session is different, every audience brings new dynamics, and every engagement pushes you to sharpen how you think, listen, and lead. If you enjoy working at the intersection of strategy, facilitation, and experience design and you care about creating moments where teams truly align and move into action, the Experience Center is built for you. Make a real impact As a User Researcher in the Experience Center, you make sure decisions are grounded in reality. You bring the right evidence into the room at the right moment, helping teams move forward with confidence rather than assumptions. What you will do:

• Conduct focused research to inform upcoming Experience Center sessions
• Bring user, market, behavioral, and competitive insights aligned to session goals
• Synthesize existing data, prior studies, and client inputs into clear pre reads
• Frame key hypotheses, risks, and assumptions to be explored during sessions
• Design and run usability tests, concept validations, or lightweight research during or immediately after sessions
• Select appropriate methods based on time constraints and concept maturity
• Capture qualitative and quantitative signals in real time
• Consolidate findings into clear insights and evidence-based recommendations
• Translate research outputs into practical implications for design, product, or business teams
• Support handover to delivery teams with clear context and evidence

Eligibility / Qualification Required:

What you bring matters: You are comfortable working fast without compromising rigor, and you know how to make research useful in the moment. You bring:

• 3 to 5+ years of experience in user research, behavioral research, service research, or related roles
• A university degree in Psychology, Sociology, Anthropology, Human Factors, Design Research, or a related field. A postgraduate degree is strongly preferred
• A strong foundation in qualitative and quantitative research methods
• Experience running research in compressed timelines and live, collaborative environments
• The ability to balance methodological rigor with pragmatism and speed
• Hands on experience with usability testing, concept validation, interviews, surveys, and synthesis
• Familiarity with research tools such as UserTesting, Maze, Lookback, Optimal Workshop, surveys tools, or similar
• Strong synthesis skills and the ability to identify patterns, risks, and evidence backed insights
• Confidence explaining research findings to non-research audiences
• Clear written communication skills (English and Greek) for producing concise summaries and insight reports
• Strong verbal communication skills for framing evidence during live sessions
• A mindset focused on enabling confident decision making rather than producing reports

How to Apply:

The text implies an online application process, stating 'Click here (PwC life)'. Please refer to the PwC career portal for detailed application instructions. All applicants will be acknowledged and treated in the strictest confidence.

General Conditions:

BRING YOUR BEST, EVERYDAY Your skills, integrity, and curiosity make the difference. At PwC Greece, we match that with an environment that brings out your best every day – supported by people who inspire, challenge, and grow with you. What we offer goes beyond a competitive package. It’s about creating the conditions for you to learn, belong, and deliver impact. That means:

• Your work life-balance supported by a hybrid working model
• Your creativity sparked in collaborative office spaces
• Your career growing through local and global opportunities
• Your development advanced with continuous learning and professional certifications
• Your well-being cared for with extra leave days and wellness initiatives
• Your perspective valued in an inclusive team where your impact matters

Want to unlock new value by applying your unique perspective and talents? At PwC Greece, you lead by example. Our standards for quality and care are high – and together we surpass them. We redefine possibilities for our clients and communities. Challenge accepted? Our circle of connection matters - it’s at the heart of what we do.
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