PwC in the Caribbean is an integrated network of firms with a culturally diverse marketplace, and a mix of international business, private company and government clients that promise you a career-enriching experience. Our teams work hard every day to help our clients succeed by navigating change, improving their operations, growing their business, and delivering value to their customers. Critical attributes of this position include: a positive, proactive “can do” attitude and excellent customer service, interpersonal and communication skills. Attention to detail, the ability to handle multiple priorities and flexibility to adapt to changing demands and deadlines are essential.
Role Summary:
- Document Production: typing, formatting and editing of proposals, reports, drafting standard and non-standard correspondence, spreadsheets and presentations using MS Office or proprietary software as required, while adhering to branding standards.
- Calendar Management: monitor and/or manage assigned partner(s) calendar. This includes responsibility for: arranging internal and external meetings, responding to changing priorities; the coordination of meeting logistics, and the preparation of supporting material (partner level support only - as requested).
- E-mail Management: monitor and/or manage e-mail on behalf of assigned partner(s). This includes responsibility for reviewing, sorting and prioritizing incoming e-mail; taking action or responding to requests on behalf of the partner (partner level support only - as requested).
- Work with internal staff (at all levels) and clients to finalize documents; coordinate with other departments to ensure the timely production of documents.
- Compliance tasks related to Risk and Quality (tasks may vary and are as required).
- Arranging travel.
- Prepare and submit expense reports and/or credit card reconciliations.
- Other administrative duties that will enhance the effectiveness of the team which may include, but not limited to business development activities, assistance with boards/committees, marketing activities, photocopying, scanning, filing, A/R follow-up and reception coverage etc.
- Provide back-up support to other team members and/or departments.
Key Responsibilities:
Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Administration
Management Level
Administrative
Job Description & Summary
PwC in the Caribbean is an integrated network of firms with a culturally diverse marketplace, and a mix of international business, private company and government clients that promise you a career-enriching experience. Our teams work hard every day to help our clients succeed by navigating change, improving their operations, growing their business, and delivering value to their customers.
Critical attributes of this position include: a positive, proactive “can do” attitude and excellent customer service, interpersonal and communication skills. Attention to detail, the ability to handle multiple priorities and flexibility to adapt to changing demands and deadlines are essential.
Role Summary
- Document Production - typing, formatting and editing of proposals, reports, drafting standard and non-standard correspondence, spreadsheets and presentations using MS Office or proprietary software as required, while adhering to branding standards
- Calendar management – monitor and/or manage assigned partner(s) calendar. This includes responsibility for: arranging internal and external meetings, responding to changing priorities; the coordination of meeting logistics, and the preparation of supporting material (partner level support only - as requested)
- E-mail management – monitor and/or manage e-mail on behalf of assigned partner(s). This includes responsibility for reviewing, sorting and prioritizing incoming e-mail; taking action or responding to requests on behalf of the partner (partner level support only - as requested)
- Work with internal staff (at all levels) and clients to finalize documents; coordinate with other departments to ensure the timely production of documents
- Compliance tasks related to Risk and Quality (tasks may vary and are as required)
- Arranging travel
- Prepare and submit expense reports and/or credit card reconciliations
- Other administrative duties that will enhance the effectiveness of the team which may include, but not limited to business development activities, assistance with boards/committees, marketing activities, photocopying, scanning, filing, A/R follow-up and reception coverage etc.
- Provide back-up support to other team members and/or departments
Capabilities / Skills Required:
-
Strong technical skills in MS Office
- Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity and tact
- Punctual
- Ability to maintain confidentiality
- Effective listening skills; good oral and written communication skills
- Exceptional organizational skills and the ability to prioritize multiple responsibilities
- Excellent judgement and strong problem-solving skills
- Proven ability to work as part of a team
- Flexible to work beyond the standard working hours (if required)
Education Level (minimum requirement plus any additional desirable qualifications):
- Completion of 5 CXC courses
- Secretarial certificate or similar
Minimum years experience required
- Minimum 3+ years of relevant experience in a similar role
- Preference given to those candidates with professional services and/or industry experience
Additional application instructions
- Flexibility to work overtime when required
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
Eligibility / Qualification Required:
- Education Level (Minimum Requirement): Completion of 5 CXC courses or Secretarial certificate or similar.
- Minimum Experience Required: Minimum 3+ years of relevant experience in a similar role.
- Preferred Experience: Preference given to those candidates with professional services and/or industry experience.
Capabilities / Skills Required:
- Strong technical skills in MS Office.
- Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity and tact.
- Punctual.
- Ability to maintain confidentiality.
- Effective listening skills; good oral and written communication skills.
- Exceptional organizational skills and the ability to prioritize multiple responsibilities.
- Excellent judgement and strong problem-solving skills.
- Proven ability to work as part of a team.
- Flexible to work beyond the standard working hours (if required).
Required Skills:
- Accepting Feedback
- Active Listening
- Administrative Support
- Agile Database Administration
- Business Process Improvement
- Calendar Management
- Clerical Support
- Collaborative Forecasting
- Communication
- Communications Management
- Concur Travel
- Conducting Research
- Confidential Information Handling
- Corporate Records Management
- Correspondence Management
- Credentialing Database
- Customer Relationship Management
- Customer Service Excellence
- Customer Service Management
- Data Entry
- Deployment Coordination
- Electronic Billing
- Electronic Filing
- Electronic Records Management {+ 31 more}
General Conditions:
- Travel Requirements: 0%
- Available for Work Visa Sponsorship: No
- Government Clearance Required: No
- Flexibility to work overtime when required.
How to Apply:
Application instructions are not explicitly provided in the job description.
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