Job Overview
Role: Security Officer. Category: Security. Location: Four Seasons London at Tower Bridge London London United Kingdom.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering Londonâs historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar) Copilot said: Security Officer Four Seasons Hotel London at Tower Bridge At Four Seasons, safety, discretion, and professionalism are at the heart of the guest experience. Our Security team plays a vital role in creating a safe and welcoming environment for guests, residents, members, and employees while maintaining the highest standards of service and vigilance. Four Seasons Hotel London at Tower Bridge is seeking a Security Officer to join our team. The role As a Security Officer, you will actively support the day to day security operation of the hotel, helping to ensure the safety and security of guests, employees, residents, visitors, and hotel property. You will maintain a visible and professional presence throughout the property, monitoring activity, responding to incidents, and working closely with operational teams to deliver a secure and welcoming environment. This role requires excellent judgement, strong communication skills, and the ability to remain calm and professional in a variety of situations. What you will do Monitor and patrol hotel areas to maintain a safe and secure environment Respond to guest requests, incidents, and emergencies professionally and efficiently Operate CCTV and access control systems in accordance with company procedures Monitor entrances, exits, and restricted areas to ensure appropriate access control Complete incident reports and maintain accurate security records Support emergency procedures including fire response, first aid, and evacuation processes Work closely with other departments to support hotel operations and guest satisfaction Uphold all security, safety, and compliance standards in line with Four Seasons policies What we are looking for Previous experience in a Security Officer role, ideally within a luxury hotel or hospitality environment Experience operating CCTV and access control systems Understanding of emergency response procedures and incident management First Aid, CPR, fire safety, or crowd management training is advantageous Previous military, police, or professional security experience is welcomed Strong communication and interpersonal skills Professional appearance and excellent attention to detail Ability to remain calm and make sound decisions under pressure Right to Work in the UK What to expect Full time position working 40 hours per week Rotating shift pattern including days, nights, weekends, and public holidays What we offer At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand. £45,000 annual package inclusive of base salary and service charge Excellent training and clearly defined career development pathways Strong internal progression opportunities across London and the global Four Seasons portfolio Holiday entitlement increasing with service up to 33 days Up to two paid Wellness Days per year Company Sick Pay, increasing with service Life insurance while on duty Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day Discounted gym membership with City's Leonardo Hotel Bupa Dental Cover and MediCash healthcare plans available Enhanced maternity and paternity pay Uniform with complimentary professional dry cleaning from day one Season Ticket Loan and Cycle to Work scheme available from day one Access to Wagestream for greater pay flexibility and discounts Employee recognition programmes including monthly awards and events Annual themed team events plus regular social, charitable and sporting activities Join our Security team If you are a security professional who takes pride in protecting people, maintaining high standards, and delivering service with professionalism and care, we would be delighted to hear from you. We look forward to receiving your application. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Key Responsibilities:
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering Londonâs historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar) Copilot said: Security Officer Four Seasons Hotel London at Tower Bridge At Four Seasons, safety, discretion, and professionalism are at the heart of the guest experience. Our Security team plays a vital role in creating a safe and welcoming environment for guests, residents, members, and employees while maintaining the highest standards of service and vigilance. Four Seasons Hotel London at Tower Bridge is seeking a Security Officer to join our team. The role As a Security Officer, you will actively support the day to day security operation of the hotel, helping to ensure the safety and security of guests, employees, residents, visitors, and hotel property. You will maintain a visible and professional presence throughout the property, monitoring activity, responding to incidents, and working closely with operational teams to deliver a secure and welcoming environment. This role requires excellent judgement, strong communication skills, and the ability to remain calm and professional in a variety of situations. What you will do Monitor and patrol hotel areas to maintain a safe and secure environment Respond to guest requests, incidents, and emergencies professionally and efficiently Operate CCTV and access control systems in accordance with company procedures Monitor entrances, exits, and restricted areas to ensure appropriate access control Complete incident reports and maintain accurate security records Support emergency procedures including fire response, first aid, and evacuation processes Work closely with other departments to support hotel operations and guest satisfaction Uphold all security, safety, and compliance standards in line with Four Seasons policies What we are looking for Previous experience in a Security Officer role, ideally within a luxury hotel or hospitality environment Experience operating CCTV and access control systems Understanding of emergency response procedures and incident management First Aid, CPR, fire safety, or crowd management training is advantageous Previous military, police, or professional security experience is welcomed Strong communication and interpersonal skills Professional appearance and excellent attention to detail Ability to remain calm and make sound decisions under pressure Right to Work in the UK What to expect Full time position working 40 hours per week Rotating shift pattern including days, nights, weekends, and public holidays What we offer At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand. £45,000 annual package inclusive of base salary and service charge Excellent training and clearly defined career development pathways Strong internal progression opportunities across London and the global Four Seasons portfolio Holiday entitlement increasing with service up to 33 days Up to two paid Wellness Days per year Company Sick Pay, increasing with service Life insurance while on duty Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day Discounted gym membership with City's Leonardo Hotel Bupa Dental Cover and MediCash healthcare plans available Enhanced maternity and paternity pay Uniform with complimentary professional dry cleaning from day one Season Ticket Loan and Cycle to Work scheme available from day one Access to Wagestream for greater pay flexibility and discounts Employee recognition programmes including monthly awards and events Annual themed team events plus regular social, charitable and sporting activities Join our Security team If you are a security professional who takes pride in protecting people, maintaining high standards, and delivering service with professionalism and care, we would be delighted to hear from you. We look forward to receiving your application. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Eligibility / Qualification Required:
Eligibility and qualification requirements are listed in the official Workday posting.
How to Apply:
Apply online through the official Four Seasons Workday page.
Apply Now