This exciting opportunity for an Insights Analyst is located in Karachi, Sindh, Pakistan. The role is integral to evaluating customer satisfaction through complaint resolution feedback, achieving monthly call targets efficiently and effectively, ensuring compliance with call scripts and handling procedures, and analyzing survey and research data to prepare comprehensive reports and strategic recommendations for improving service quality and customer support.
Eligibility / Qualification Required:
Qualifications:
- Minimum Bachelor’s degree preferably a Master’s from an HEC-recognized institute/university.
- Qualification in Islamic Finance will be an added advantage.
Skills:
- MS Office proficiency
- Email drafting & written communication
- Strong verbal communication
- Analytical & problem-solving skills
How to Apply:
Apply online through the Meezan Bank careers portal at https://fa-ewvh-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3002/job/8973