PwC stands at the heart of society, with over 5,500 colleagues in the Netherlands, through client contact and PwC's collaborations. Megatrends such as AI, climate change, and geopolitical shifts are transforming sectors and, consequently, the global economy. This creates new growth domains where companies find new ways to create new value propositions. At PwC, we have mapped where value will go in the next ten years, so our clients can build a future-proof enterprise that can respond to these changes. Our goal as PwC's Customer Transformation team is to be the trusted partner for our clients, helping them with challenges to become more customer-centric and digital, from strategy to execution. PwC helps leading (global) companies in the commercial sector with commercial and service excellence. Do you want to make an impact and improve how (international) clients in the commercial sector serve their customers? Is your strength in driving commercial growth and creating new opportunities with (potential) clients? Are you also enthusiastic about developing and implementing new digital strategies, operating models, and technology solutions within the sales, pricing, and service domain? Do you want to help our clients understand rapidly changing customer needs and develop solutions for their biggest challenges? Then the role of Director within the Customer Transformation team is for you! You will play a key role in further expanding our customer transformation consulting practice, focusing on sales, business development, client project delivery, and competence leadership.

Eligibility / Qualification Required:

You are an entrepreneur who sees commercial opportunities where others see risks. You have a good sense for identifying opportunities with clients and dare to invest in relationships and go-to-markets with long-term value. You can combine commercial and strategic insight with a customer-focused mindset. In addition, you possess:

• A completed master's degree, preferably in a financial/economic, business administration, or technical field of study;
• At least 10 years of relevant work experience in the Commercial sector at the intersection of Service, Sales & Pricing Business and IT, preferably gained at a consultancy firm comparable to PwC;
• Demonstrable experience in closing complex deals in enterprise environments;
• A good foundation in IT capabilities and IT platforms within the Customer Transformation domain;
• You bring a network of relevant customer transformation relationships to PwC to ensure future business;
• Results-orientation: You drive measurable impact: revenue growth, customer satisfaction, and sustainable customer relationships. You maintain focus on goals without losing sight of the human aspect;
• Adaptability: You move effortlessly between different sectors, client types, and internal teams. You switch quickly and effectively in a dynamic environment;
• Decisiveness under pressure: You make well-considered decisions, even in challenging situations, and know how to prioritize;
• Strong leadership qualities and at least 5 years of experience in managing large multidisciplinary and multicultural teams, both on-site and near/offshore teams;
• Strong interpersonal and communication skills; you are naturally a networker and strong in building client relationships. You have experience with stakeholder management at C-level and board level. You know how to engage people with your story. You know how to enthuse clients, colleagues, and stakeholders for your vision and approach;
• Excellent command of both the Dutch and English languages, in writing and speaking.

General Conditions:

At PwC, you get the chance to be yourself, to get the best out of yourself in a high-performance organization, and to grow within our global network. As part of our team, we offer, among other things:

• A key position within a leading organization with international impact.
• A culture where collaboration, innovation, and personal growth are central.
• Extensive development opportunities through the PwC Professional framework.
• A competitive salary, permanent contract, attractive pension scheme, and the opportunity for rapid growth;
• Tailor-made training for professional growth and leadership development;
• Motivating work environment where collaboration with ambitious colleagues and recognition for your contributions are highly valued;
• Extensive employment conditions including a 'well-being budget' for physical and mental health;
• Flexibility of hybrid work, including an ergonomic home office and a net expense allowance for internet and other costs;
• Attractive mobility options, including an electric lease car or lease allowance and the option to use various shared providers;
• 35 vacation days per year.

These are just some of our employment conditions. More information can be found on our website.

How to Apply:

Are you interested in this vacancy and do you meet the requirements? Please let us know what motivates you and fill in your details.
After we receive your application:

• You will immediately receive a confirmation in your inbox.
• If your qualifications match the profile we envision, we will contact you within two weeks for a brief introductory interview.

Would you like more detailed information about this position at PwC? Please feel free to contact us!
Patricia Hofstede, Talent Acquisition Specialist, patricia.hofstede@pwc.com, #LI-PH1
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