Sales System Coordinator

Job Overview

Role: Sales System Coordinator. Category: Sales, Marketing, and Communications. Location: Four Seasons Baku Baku Baku Azerbaijan.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Old-world elegance along the Caspian Sea. Straddling the Middle East, Europe and Asia, the enigmatic capital of Azerbaijan sits on the coast of the opal-blue waters of the Caspian Sea, with the Caucasus Mountains to the west. Our beaux-arts–style Hotel is perched along the waterfront in the heart of central Baku, with the medieval walls of the Inner City just steps away and a trio of flame-shaped, modern skyscrapers flickering nearby. It’s a contrast that perfectly sums up our evolving city: ancient, modern and a little daring, all at once. Join us for breakfast on the terrace at Zafferano, followed by a relaxing treatment in our sun-lit penthouse Spa, then come discover Baku with us. The Sales Operations Coordinator will provides a direct support to the Director of Commercial and the Sales and Marketing Division including the following areas: To be the Golden & Sales Key Operator for the property Provide analytical support (report generation) to the Sales and Catering team Provide additional support for the Director of Revenue Act as additional resource for the PR Team In Charge with all the Database and Systems related to Sales and Marketing Other responsibilities include: Handling incoming and outgoing mail, answering phones and providing additional general office assistance when needed. The candidate must be flexible, cooperative, able to multi-task, and a team player. A positive and professional attitude is necessary. Reading, writing and oral proficiency in the English language. Proficient in computer skills – knowledge in salesforce.com, lotus notes, excel, and word preferred Excellent telephone manner and ability to communicate with customers and all levels of management. Ability to work effectively under pressure and handle several projects/deadlines. Sales and/or event coordination experience a plus Key Activities Ensures Data Integrity Booking Maintenance Ensures Optimum Department Automation Implement maximum use of Yield Management Guarantees G&S is Running Optimally Reporting – Daily / Weekly / Monthly Conducts Account and Booking Audits Assists Managers in Selling Process Maintains G&S’s Utilities Trains users in G&S to maintain and improve property’s G&S competence Involvement in the Four Seasons G&S Community Review the Iserver Panel to make sure that data is migrating from G&S to Opera and vice versa Partnership Programs Responsible for qualifying and contracting of all Marketing Promotional Programs or the discount program for corporate companies and association Finance Responsible for Purchase Order preparations for the Division Coordinates monthly with Accounting to check and adjust all division expense Assist in preparation of the Division’s yearly budget and expense Administrative Perform administrative duties such as managing account database, email, copying, faxing. Provide alternative telephone coverage for the office. Prepare proposals and contracts if needed Order supplies and maintain inventory control Handle incoming and outgoing mail Provides Directors with the assistance they need, when they need it Database and System Management Hotel Sales Desk Sales Results and Performance Sales and Marketing Goals Sales and Marketing Profiles Marketing Plan Marketing Month End Database Attrition and Cancelation Approval Daily Reports Lanyon Cvent myIncentive Birchstreet Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Key Responsibilities:

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Old-world elegance along the Caspian Sea. Straddling the Middle East, Europe and Asia, the enigmatic capital of Azerbaijan sits on the coast of the opal-blue waters of the Caspian Sea, with the Caucasus Mountains to the west. Our beaux-arts–style Hotel is perched along the waterfront in the heart of central Baku, with the medieval walls of the Inner City just steps away and a trio of flame-shaped, modern skyscrapers flickering nearby. It’s a contrast that perfectly sums up our evolving city: ancient, modern and a little daring, all at once. Join us for breakfast on the terrace at Zafferano, followed by a relaxing treatment in our sun-lit penthouse Spa, then come discover Baku with us. The Sales Operations Coordinator will provides a direct support to the Director of Commercial and the Sales and Marketing Division including the following areas: To be the Golden & Sales Key Operator for the property Provide analytical support (report generation) to the Sales and Catering team Provide additional support for the Director of Revenue Act as additional resource for the PR Team In Charge with all the Database and Systems related to Sales and Marketing Other responsibilities include: Handling incoming and outgoing mail, answering phones and providing additional general office assistance when needed. The candidate must be flexible, cooperative, able to multi-task, and a team player. A positive and professional attitude is necessary. Reading, writing and oral proficiency in the English language. Proficient in computer skills – knowledge in salesforce.com, lotus notes, excel, and word preferred Excellent telephone manner and ability to communicate with customers and all levels of management. Ability to work effectively under pressure and handle several projects/deadlines. Sales and/or event coordination experience a plus Key Activities Ensures Data Integrity Booking Maintenance Ensures Optimum Department Automation Implement maximum use of Yield Management Guarantees G&S is Running Optimally Reporting – Daily / Weekly / Monthly Conducts Account and Booking Audits Assists Managers in Selling Process Maintains G&S’s Utilities Trains users in G&S to maintain and improve property’s G&S competence Involvement in the Four Seasons G&S Community Review the Iserver Panel to make sure that data is migrating from G&S to Opera and vice versa Partnership Programs Responsible for qualifying and contracting of all Marketing Promotional Programs or the discount program for corporate companies and association Finance Responsible for Purchase Order preparations for the Division Coordinates monthly with Accounting to check and adjust all division expense Assist in preparation of the Division’s yearly budget and expense Administrative Perform administrative duties such as managing account database, email, copying, faxing. Provide alternative telephone coverage for the office. Prepare proposals and contracts if needed Order supplies and maintain inventory control Handle incoming and outgoing mail Provides Directors with the assistance they need, when they need it Database and System Management Hotel Sales Desk Sales Results and Performance Sales and Marketing Goals Sales and Marketing Profiles Marketing Plan Marketing Month End Database Attrition and Cancelation Approval Daily Reports Lanyon Cvent myIncentive Birchstreet Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Eligibility / Qualification Required:

Eligibility and qualification requirements are listed in the official Workday posting.

How to Apply:

Apply online through the official Four Seasons Workday page.

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